Dynamic Human Resources Manager with expertise in employee relations, compliance, and training. Proven success in streamlining onboarding processes and enhancing workplace harmony, contributing to improved employee satisfaction and retention.
Overview
45
45
years of professional experience
Work History
Human Resources Manager
Lancaster Knives Inc
Lancaster, NY
02.2018 - Current
Developed and implemented recruitment strategies to attract top talent.
Streamlined onboarding processes, enhancing new employee integration experiences.
Managed employee relations, addressing concerns to promote workplace harmony.
Conducted training programs focused on compliance and professional development.
Oversaw benefits administration, ensuring competitive offerings for employee retention.
Collaborated with senior leadership to align HR practices with organizational goals.
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
Organized and led staff orientation programs and training to promote collaboration.
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Motivated employees through special events, incentive programs, and constructive feedback.
Processed employee claims involving performance issues and harassment.
Monitored and handled employee claims involving performance-based and harassment incidents.
Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
Motivated employees through special events and incentive programs.
Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
Used technologically relevant digital systems to manage payroll and benefits programs.
Led negotiations for employee benefits packages, securing cost-effective solutions while maintaining high-quality offerings.
Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
Facilitated conflict resolution sessions, fostering positive work environment and maintaining high levels of staff morale.
Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues.
Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Instructed senior leaders on appropriate employee corrective steps.
Finance Payroll Manager
Owl Orthodonticts
Williamsville, NY
12.2016 - 02.2018
Streamlined payroll processing procedures to enhance accuracy and efficiency across all employee classifications.
Reviewed payroll data for accuracy, ensuring compliance with federal, state, and local tax laws.
Collaborated with HR to resolve employee inquiries regarding pay discrepancies and benefits-related questions effectively.
Served as primary point of contact for external auditors during annual reviews of payroll practices and records management.
Initiated process improvements that reduced errors in payroll submissions, leading to increased employee satisfaction and trust in the system.
Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
Coordinated new hire and termination processes to facilitate smooth operations.
Responded to employee inquiries to provide assistance with payroll-related questions.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Calculated deductions and processed payroll for employees.
Reviewed time records for [Number] employees to verify accuracy of information.
Ensured compliance with federal, state, and local tax laws by staying current on regulations and updating policies accordingly.
Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
Processed payroll garnishments such as tax liens and child support.
Managed year-end payroll activities, ensuring timely and accurate W-2 distribution.
Utilized financial software to prepare consolidated financial statements.
Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Prepared internal and regulatory financial reports, balance sheets and income statements.
Established and checked coding procedures, monitored reports and updated internal files.
Accountant Office Manager
Zolada /Economy Tree Service
Alden, NY
07.2013 - 11.2016
Managed financial reporting and analysis to ensure compliance with regulatory standards.
Streamlined invoicing procedures, reducing processing time and enhancing client satisfaction rates.
Handled day-to-day accounting processes to drive financial accuracy.
Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Gathered financial information, prepared documents, and closed books.
Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Office Administrator
Buffalo Wire
Buffalo, NY
06.2006 - 07.2013
Managed office operations, ensuring efficiency and adherence to company policies.
Coordinated scheduling and communication between departments, enhancing workflow effectiveness.
Implemented document management systems, improving accessibility and organization of files.
Trained new staff on administrative procedures, fostering a collaborative work environment.
Developed standard operating procedures for office tasks, increasing consistency in performance.
Oversaw inventory management of office supplies, optimizing procurement processes and reducing costs.
Streamlined billing and invoicing processes, enhancing accuracy and timely payments from clients.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Contributed to a positive work environment by fostering strong working relationships among colleagues.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Reconciled account files and produced monthly reports.
Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
Coordinated office maintenance and repairs, ensuring safe and pleasant working environment.
Streamlined appointment scheduling for executives, optimizing their daily agendas for maximum productivity.
Office Manager Bookkeeper
Symmetry Tooling
Kitchener, ON
11.2003 - 10.2006
Oversaw daily office operations, ensuring efficiency and smooth workflow across departments.
Managed scheduling and coordination of meetings, enhancing communication among staff and stakeholders.
Implemented process improvements that streamlined administrative tasks and reduced operational delays.
Developed training programs for new employees, fostering a collaborative and knowledgeable work environment.
Led cross-functional projects aimed at improving overall office productivity and employee satisfaction.
Established comprehensive filing systems, ensuring accurate record-keeping and easy retrieval of information.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Managed accounts payable and receivable processes, ensuring accurate and timely transactions.
Reconciled monthly bank statements to maintain financial accuracy and integrity.
Prepared financial reports for management review, supporting strategic decision-making initiatives.
Coordinated with external auditors during fiscal year-end reviews to ensure compliance with regulations.
Utilized accounting software to track expenses, generating insights for budgetary planning and resource allocation.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Reconciled and corrected issues with financial records.
Reduced financial discrepancies by performing monthly reconciliations of bank accounts.
VP of Operations
Artistic Plastics
Mississauaga, ON
08.2000 - 10.2003
Streamlined operational workflows to enhance production efficiency and reduce lead times.
Developed strategic partnerships with suppliers to optimize inventory management processes.
Led cross-functional teams to drive continuous improvement initiatives and operational excellence.
Mentored management team on best practices for workforce engagement and performance optimization.
Spearheaded development of training programs aimed at enhancing employee skills and operational knowledge.
Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
Led organizational restructuring initiatives to improve overall efficiency, streamline reporting lines, and eliminate redundancies while maintaining high employee morale and engagement levels.
Cultivated strong vendor relationships, enabling effective negotiation on pricing and terms for better cost control.
Oversaw inventory management, optimizing stock levels for maximum turnover without compromising availability or customer satisfaction.
Mentored team members on best practices in operations management, fostering a culture of continuous learning and growth within the organization.
Collaborated with sales and marketing teams to develop strategic plans that align with company objectives, driving revenue growth while minimizing operational complexities.
Championed lean manufacturing principles, reducing waste and increasing overall output.
Implemented an effective workforce planning strategy, balancing staffing needs with budgetary constraints while maintaining optimal employee engagement levels.
Provided strong leadership to enhance team productivity and morale.
Implemented and developed operational standards, policies and procedures.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
Evaluated hiring, firing, and promotions requests.
Assisted in recruiting, hiring and training of team members.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Trained and guided team members to maintain high productivity and performance metrics.
Reported issues to higher management with great detail.
Office Manager
WireWorx Displays
Toronto, ON
11.1994 - 08.2000
Oversaw daily office operations, ensuring efficiency and adherence to company policies.
Managed vendor relationships, negotiating contracts to optimize service delivery and cost-effectiveness.
Implemented streamlined processes for inventory management, enhancing accuracy and reducing waste.
Established office procedures that increased productivity and enhanced workflow efficiency across departments.
Led initiatives for office space optimization, creating a more functional and inviting work environment.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Increased customer satisfaction by developing effective client feedback system that led to service improvements.
Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Improved team morale and cohesion with regular team-building activities and open communication channels.
Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Monitored front areas so that questions could be promptly addressed.
Improved office operations by automating client correspondence, record tracking and data communications.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Human Resources Manager
K-Mart Stores
Mississauga, ON
08.1990 - 11.1994
Led performance management initiatives, fostering a culture of continuous feedback.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
Implemented performance reviews and motivational strategies to elevate HR team results.
Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
Enhanced employee retention by developing and implementing comprehensive onboarding programs.
Enhanced team collaboration and efficiency by introducing innovative communication tools and team-building activities.
Enhanced employee career paths through development of clear progression plans and continuous learning opportunities.
Led HR team in supporting company expansion efforts, ensuring seamless integration of new employees and preserving company culture.
Facilitated successful organizational restructuring, ensuring smooth transitions and minimal disruption to operations.
Developed tailored training programs to enhance team skills and performance, addressing specific organizational needs.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Discovered and resolved complex employee issues that affected management and business decisions.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Managed employee relations, addressing concerns to promote workplace harmony.
Oversaw benefits administration, ensuring competitive offerings for employee retention.
Collaborated with senior leadership to align HR practices with organizational goals.
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
Organized and led staff orientation programs and training to promote collaboration.
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Processed employee claims involving performance issues and harassment.
Led negotiations for employee benefits packages, securing cost-effective solutions while maintaining high-quality offerings.
Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues.
Instructed senior leaders on appropriate employee corrective steps.
Warehouse Manager
K-Mart Distribution Center
Depew, NY
05.1981 - 12.1983
Oversaw daily warehouse operations to ensure timely order fulfillment and inventory accuracy.
Trained and mentored staff on safety protocols and efficient material handling techniques.
Managed inventory control systems to maintain optimal stock levels and minimize discrepancies.
Conducted regular performance evaluations, providing constructive feedback to improve team effectiveness.
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
Optimized inventory levels to meet demand without overstocking, using data analysis and forecasting techniques.