Deborah Van Brocklen
Schenectady,NY
Summary
Detail-oriented and knowledgeable Clinical Assistant with over 29 years experience with dealing with those with disabilities.
Skilled at completing individuals and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and meticulous nature dedicated to optimal patient care. Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Clinical Assistant
Center For Disability Services
Albany , NY
05.1995 - Current
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Called and faxed pharmacies to submit prescriptions and refills for all individuals in multiple programs.
- Taught patients about medications, procedures and care plan instructions.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Demonstrated leadership skills in managing projects from concept to completion.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Gained extensive knowledge in data entry, analysis and reporting.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Cashier
Hannaford Supermarket
Rotterdamn, NY
03.2000 - 11.2014
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $100.00] or more per shift.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
Education
Some College (No Degree) - Accounting
Schenectady County Community College
Scotia, NYHigh School Diploma -
Mont Pleasant High School
Schenectady, NY06.1989
Skills
- Problem Anticipation and Resolution
- Patient Relation
- Patient Health Information Access
- Patient Information Collection
- Effective Listening and Communication
- Medical Charts and Records
- HIPAA Compliance
- Electronic Charting
- Cash Register Operation
- Credits and Refunds
Certification
Medication Certified
SCIP Certified
CPR/First Aid Certified
MGMT Training Program
Application Trainer
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementCompany CultureTimeline
Cashier
Hannaford Supermarket
03.2000 - 11.2014
Clinical Assistant
Center For Disability Services
05.1995 - Current
Some College (No Degree) - Accounting
Schenectady County Community College
High School Diploma -
Mont Pleasant High School