Deborah Vargo
McKeesport, PA,PA
Summary
Dynamic Business Development Representative with a proven track record at PT Services Group, excelling in relationship building and CRM management. Successfully identified market trends to tailor sales strategies, driving significant business growth. Adept at cold calling and collaborating with teams to enhance client solutions and satisfaction.
Overview
24
24
years of professional experience
Work History
Business Development Representative
PT Services Group
08.2022 - Current
- Cultivated relationships with new and existing clients to drive business growth.
- Identified market trends and customer needs to develop tailored sales strategies.
- Collaborated with cross-functional teams to enhance product offerings and client solutions.
- Conducted thorough research on potential clients to support targeted outreach efforts.
Assistant Manager
Family Dollar
05.2019 - 03.2023
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on effective customer service techniques and product knowledge.
- Implemented inventory management systems to enhance stock accuracy and reduce shrinkage.
- Developed promotional displays to increase sales and improve store aesthetics.
Financial Services Representative
PNC Bank
05.2009 - 06.2011
- Assessed client financial needs to recommend suitable banking products and services.
- Streamlined account opening processes to enhance customer experience and reduce wait times.
- Educated clients on digital banking tools to improve transaction efficiency and security.
- Collaborated with team members to develop strategies for increasing client engagement and satisfaction.
Assistant Director of Admissions
EDMC
06.2008 - 01.2009
- Developed recruitment strategies to enhance enrollment and student diversity.
- Oversaw application review processes, ensuring compliance with institutional policies.
- Mentored admissions staff, fostering professional growth and team collaboration.
- Analyzed admissions data to identify trends and inform strategic decision-making.
Customer Service Representative
PRC
09.2001 - 03.2008
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls, ensuring timely and accurate information delivery to customers.
- Trained new team members on customer service protocols and best practices.
- Collaborated with cross-functional teams to enhance customer satisfaction initiatives.
Education
Associate of Applied Science - Secretary
Sawyer Business School
Pittsburgh PA01-1990
GED -
Marcus High School
Flower Mound, TX06-1988
Skills
- CRM management
- Cold calling
- Salesforce
- Relationship building
Timeline
Business Development Representative
PT Services Group
08.2022 - Current
Assistant Manager
Family Dollar
05.2019 - 03.2023
Financial Services Representative
PNC Bank
05.2009 - 06.2011
Assistant Director of Admissions
EDMC
06.2008 - 01.2009
Customer Service Representative
PRC
09.2001 - 03.2008
Associate of Applied Science - Secretary
Sawyer Business School
GED -
Marcus High School