Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Retail Associate
Dollar General Store
03.2021 - 04.2022
Maintained clean sales floor and straightened and faced merchandise.
Greeted customers, helped locate merchandise, and suggested suitable options.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Nursing Assistant
Legend Oaks Healthcare And Rehabilitation
02.2013 - 01.2022
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Documented care actions by completing records and logs in medical software system.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels
Telephone Interviewer
Promark Research
09.2020 - 02.2021
Gathered data and insights from participants during telephone interviews.
Administered phone interviews to survey participants.
Followed call center protocols when notifying participants of call purpose and use of information.
Documented records of call information.
Provided quality customer service to earn satisfaction ratings of [Number]%
Completed surveys by rechecking contact information before ending each call
Tax Preparer
HR Block
12.2019 - 05.2020
Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Assessed client tax situations to determine best filing options.
Completed and filed returns with tax departments at local, state, and federal levels.