Summary
Overview
Work History
Education
Skills
Timeline
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DEBORAH WALTER

Birmingham,AL

Summary

Dynamic professional with a proven track record at AAA California, excelling in customer engagement and service. Adept at crafting personalized travel experiences, enhancing client satisfaction through exceptional interpersonal skills. Recognized for influencing positive change in team performance and achieving sales targets through persuasive communication and adaptability.


Professional demonstrator with broad experience in engaging audiences and showcasing products. Strong focus on team collaboration and achieving results, adapting smoothly to changing needs. Proficient in communication, product knowledge, and customer interaction. Reliable and flexible, ensuring seamless demonstrations and positive customer experiences.

Overview

22
22
years of professional experience

Work History

Demonstrator

Samplers Inc.
02.2023 - Current
  • Established strong relationships with store managers and staff, collaborating on promotional events for increased brand exposure.
  • Collaborated with fellow demonstrators on best practices for presentation techniques resulting in increased effectiveness across the entire team.
  • Spoke with interested customers and provided additional product information.
  • Contributed to the achievement of sales targets through persuasive communication skills while presenting products to potential buyers.

Mystery Shopper

Presto Holding
01.2007 - Current
  • Contributed to the development of effective marketing strategies through analyzing promotional materials and tactics within stores.
  • Evaluated employee performance through discreet interactions, assessing their knowledge, professionalism, and problem-solving skills.
  • Facilitated better understanding of customer preferences through evaluating product offerings, displays, signage, and overall presentation within stores.
  • Influenced positive change in employee performance through timely communication of evaluation results to clients for immediate action plans implementation.

Travel Agent

AAA Calforina
02.2004 - 10.2014
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.

Education

Business Administration

Huffman High School
Birmingham Al
05-1988

Skills

  • Customer engagement
  • Customer service experience
  • Excellent interpersonal skills
  • Adaptable

Timeline

Demonstrator

Samplers Inc.
02.2023 - Current

Mystery Shopper

Presto Holding
01.2007 - Current

Travel Agent

AAA Calforina
02.2004 - 10.2014

Business Administration

Huffman High School

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DEBORAH WALTER