Passionate customer service personality with 20 years of service industry experience . Detail- oriented team player with strong organizational skills, ability to handle multiple projects simultaneously.
Overview
19
19
years of professional experience
Work History
Stocker
Costco Wholesale Corp
05.2024 - Current
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Performed inventory control, such as counting, and stocking merchandise.
Greeted customers and directed to requested products.
Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
Server
Landys on the Water
02.2024 - 06.2024
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server
The Banyan House
11.2023 - 02.2024
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
UPS DRIVER
UPS
03.2016 - 10.2023
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Delivered goods and products to customer on time and in excellent condition.
Bartender
Reeds Southside Tavern
07.2018 - 03.2020
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
RUNNER AUTO SALES ASSISTANT
9Eight9
06.2015 - 04.2019
Desk assistant to a high volume auto broker
Ran new and used vehicles from dealerships to customers
Detailed trade in cars prepared vehicles for delivery
Organized and stacked deals for sales manager.
Food Server
Olive Garden Restaurant
06.2006 - 08.2007
Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Restocked supplies during downtime to continue meeting customer demand for products and services.
Practiced good time management to deliver customers' prepared orders quickly and accurately.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Elevated customer satisfaction through followup and enthusiastic customer service.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Education
Bachelor of Arts - Business Administration & Communication Studies
West Virginia University
Morgantown, WV
08.2009
Skills
Problem solving
Multi tasking high priority tasks
Strong verbal and written communication
Adjusting routes
Time Management
Emergency Mitigation
Product Inspection
Timeline
Stocker
Costco Wholesale Corp
05.2024 - Current
Server
Landys on the Water
02.2024 - 06.2024
Server
The Banyan House
11.2023 - 02.2024
Bartender
Reeds Southside Tavern
07.2018 - 03.2020
UPS DRIVER
UPS
03.2016 - 10.2023
RUNNER AUTO SALES ASSISTANT
9Eight9
06.2015 - 04.2019
Food Server
Olive Garden Restaurant
06.2006 - 08.2007
Bachelor of Arts - Business Administration & Communication Studies
West Virginia University
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