I am a strong supporter of the Carroll County 4-H program. -25 year pin for volunteer service
Timeline
Deborah Weishaar
Summary
Professional in vehicle registration and title processing with robust experience ensuring accurate and timely completion of tag and title transactions. Known for strong organizational skills, attention to detail, and adherence to compliance standards. Reliable team player who adapts seamlessly to changing needs and prioritizes efficient, results-driven operations. Skilled in customer service, data entry, and regulatory documentation, contributing to streamlined workflows and positive client interactions.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
Tag and Title Clerk
Terry's Tag and Title Services
02.2016 - 11.2024
Communicated with customers to resolve common title issues.
Prepared tax and title documents to submit legal transfer work to DMV.
Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
Contacted [State] Motor Vehicle Department to determine status of pending titles.
Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
Calculated and remitted state sales tax, service, and other charges.
Organized and prepared tax and title documents to transfer ownership of property.
Conducted thorough research to resolve complex registration issues, improving overall department efficiency.
Organized physical files efficiently, enabling easy retrieval of information when needed for future reference or audits purposes.
Coordinated effectively with local Department of Motor Vehicles representatives for smooth processing of all required documentation.
Ensured compliance with state regulations by diligently reviewing documents for accuracy and completeness.
Developed strong professional relationships with customers, fostering trust and loyalty to the business.
Enhanced workplace morale through active participation in office events such as staff meetings or team-building activities.
Reduced wait times for customers by consistently prioritizing tasks and staying organized.
Provided prompt resolutions to customer inquiries or concerns, contributing to an improved reputation for excellent service.
Stayed current on changing state regulations regarding vehicle registration and titling, ensuring consistent adherence to laws.
Improved customer service by providing knowledgeable guidance on tag and title requirements and procedures.
Demonstrated adaptability during peak periods by multitasking and being flexible in handling various tasks at hand.
Performed regular audits of inventory and supplies, minimizing shortages that could disrupt operations.
Trained new employees on company policies and procedures, resulting in faster integration into the team environment.
Managed high volumes of transactions while maintaining attention to detail and accuracy, leading to a decrease in errors.
Assisted customers with completing necessary paperwork, resulting in increased satisfaction rates.
Contributed positively as a team member through open communication channels which ultimately led towards achieving departmental goals.
Performed routine data entry or document management.
Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Stayed up-to-date on [State] laws and licensing requirements to complete accurate and efficient reviews.
Updated operational records or licensing information using computer terminals.
Informed customers by mail or telephone of additional steps needed to obtain licenses.
Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
Researched information in municipal archives upon request of public officials or private citizens.
Created documents with applicant information and verified data against [Type] database information.
Bakery Cashier
Panera
09.2012 - 03.2017
Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
Handled customer inquiries, complaints, and special requests professionally and effectively.
Assisted in inventory management by conducting regular stock checks and updating records accordingly.
Contributed to a positive working environment by maintaining open communication lines with fellow employees and management.
Assisted with store opening and closing procedures, ensuring the bakery was ready for business on time and properly secured after hours.
Supported other staff members during busy times by assisting with cleaning tasks or restocking shelves as needed.
Managed cash drawer responsibly throughout shifts by keeping accurate track of incoming funds from sales transactions.
Provided excellent service through timely bagging of purchased items, ensuring freshness and quality upon customer departure.
Reduced wait times for customers by quickly processing transactions while maintaining accuracy levels in an often fast-paced environment.
Processed cash, credit card, and gift card transactions accurately and efficiently for seamless customer experience.
Demonstrated knowledge of store promotions, events, and loyalty programs to inform customers about potential savings opportunities or rewards benefits.
Increased repeat business by fostering positive relationships with customers through engaging conversations about their preferences or needs.
Maintained tidy and organized work area to comply with cleanliness standards.
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
Operated cash register to record transactions accurately and efficiently.
Performed cash, card, and check transactions to complete customer purchases.
Worked with floor team and managers to meet wide range of customer needs.
Learned duties for various positions and provided backup at key times.
Carroll County 4-H/FFA Fair Manager
Carroll County Fair Board
01.2005 - 01.2012
* Organize the procurement, placement of vendor, sponsors and originations.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Scouted and Booked entertainment
maintained good relations with fire marshal, health department, fire and police departments
received and reviewed bids for tents, cleaning and trash services.
made sure all entertainment was paid.
Education
High School Diploma -
North Carroll High School
Hampstead, MD
06-1983
Skills
Title processing
Filing systems
Document verification
Deadline management
Accuracy and precision
Notary services
Vehicle registration
Customer service
Problem-solving
Attention to detail
Excellent communication
Reliability
Accomplishments
Managed a tag and title in a low profile area and built up repeat clientele that also told there friends and neighbors
I am a strong supporter of the Carroll County 4-H program. -25 year pin for volunteer service
Many people volunteer with a program as long as their children are still involved. I put 4 boys thru the 4-H program. While they were going thru I was an assistant leader for their 4-H club. I also joined the Carroll County Fair Board and volunteered on county level with helping on the swine department and art department. I ran the "pepsi snack shack" For a few years i was Carroll County 4-h/FFA fair manager, I still volunteered with other parts of the program. I am still an active member of the Carroll County Fair Board- serving on many committees, fundraising, entertainment, and scheduling to name a few, while watching 4 of my 10 grandchildren grow thru this amazing program.
Timeline
Tag and Title Clerk
Terry's Tag and Title Services
02.2016 - 11.2024
Bakery Cashier
Panera
09.2012 - 03.2017
Carroll County 4-H/FFA Fair Manager
Carroll County Fair Board
01.2005 - 01.2012
High School Diploma -
North Carroll High School
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