Deborah Wells
Senior Billing Administrator
Forest Hill,MD
Summary
At Kelly Benefits, I excelled as a Sr. Billing Administrator, leveraging my detail-oriented nature and Excel proficiency to enhance billing accuracy and efficiency. My ability to foster strong client relationships and mentor junior staff, coupled with my commitment to meeting deadlines, significantly contributed to our team's success.
Overview
28
28
years of professional experience
Work History
Sr. Billing Administrator
Kelly Benefits
09.1994 - 09.2022
- Contributed to the overall success of the company by maintaining strong relationships with clients through excellent communication and problem-solving skills.
- Mentored junior staff members in proper billing procedures, contributing to the development of a high-performing team.
- Coordinated effectively with other departments such as finance, sales, and customer service to resolve cross-functional issues impacting invoicing accuracy or timeliness.
- Developed customized billing solutions for unique client requirements, ensuring accurate invoicing while maintaining strong relationships.
- Managed a large portfolio of diverse clients while maintaining a high level of accuracy and efficiency in the billing process.
- Maintained strict compliance with industry regulations and company policies throughout all aspects of the billing process.
- Consistently kept high average of performance evaluations.
Education
Certificate - Office Technology
Harford Community College
Bel Air, MDSkills
- Detail oriented resulting in high percentage of accuracy
- Software experience with data entry in Excel and proficient in Word for necessary communication
- Great Math skills Experience with Cash registers dealing with cash and credit cards
- Personable; gets along well with coworkers, management, vendors and clients, customers alike
- Great customer service communication skills
- Reliable; meets deadlines
- Follows company policies and expectations with Positive Attitude
Accomplishments
I believe I am a good fit for your establishment as I am a strong independent woman. I have succeeded throughout my career all as a single parent of young children now all grown up with families of their own. I am passionate about what I believe. I am trustworthy and loyal. I am positive that I will be a great asset to your team!
Timeline
Sr. Billing Administrator
Kelly Benefits
09.1994 - 09.2022
Certificate - Office Technology
Harford Community College
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