DEBORAH WEST
Dallas,TX
Summary
Dependable [Job Title] with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
21
21
years of professional experience
Work History
General Office Clerk
GLASFLOSS INDUSTRIES
DeSoto, TX
07.2019 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Handled client correspondence and tracked records to foster office efficiency.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Billing Invoices
Admissions Clerk
Methodist Rehabilitation Hospital
Dallas, TX
02.2009 - 08.2016
- Greeted patients warmly to increase comfort and create rapport.
- Collected information, forms and signatures from patients or family members to create efficient admissions experience.
- Safeguarded patient data in compliance with HIPAA and [Type] facility policies.
- Communicated important information to supervisor and medical team to reduce chance of errors.
- Verified insurance information, collected payment or co-payment for services and created record of visit for future billing.
- Accurately inputted patient and insurance information into company's computer system using [Software].
- Assisted in patient admission process based on federal and state laws.
- Performed document filing, bookkeeping and faxing for busy student admissions office.
- Completed preliminary paperwork for incoming and outgoing patients.
Rehab Technician
Methodist Dallas Medical Center
Dallas , Texas
08.2001 - 02.2009
- Established collaborative relationships with patients through consistent and meaningful communication.
- Communicated back to nurses and therapists regarding patient performance and condition.
- Assisted in patient care activities such as [Duty] and [Duty].
- Maintained medicine and equipment inventory, issued supplies to staff and notified personnel to procure more stock.
- Helped develop care plans for patients with complex needs and assisted patients with using rehabilitation equipment.
- Informed nurses and therapists of any requests from physicians, patients, and visitors.
- Followed discharge plans, identified concerns and reported issues to management for decision-making.
- Communicated with health and community partners to expedite services for new and existing customers.
- Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
- Scheduled patient appointments and assisted therapists and office staff with prioritizing and organizing caseloads.
- Recorded and maintained patients' attendance in client records.
- Transported patients to and from treatment areas using wheelchairs and assistive devices.
Housekeeper
Methodist Dallas Medical Center
Dallas, TX
07.1997 - 08.2000
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
Education
Associate of Science - Business Communications
El Centro College
Dallas, TXSkills
- Business Correspondence
- Outgoing Mail Preparation
- Calendar Management
- Medical Records Management
Timeline
General Office Clerk
GLASFLOSS INDUSTRIES
07.2019 - Current
Admissions Clerk
Methodist Rehabilitation Hospital
02.2009 - 08.2016
Rehab Technician
Methodist Dallas Medical Center
08.2001 - 02.2009
Housekeeper
Methodist Dallas Medical Center
07.1997 - 08.2000
Associate of Science - Business Communications
El Centro College
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