Deborah Whitlock
Rayville,Louisiana
Summary
Conscientious Quality Control Analyst develops procedures to comply with regulations and meet business requirements. Recognized for positive impact on material quality. Experienced in performing wide range of tests on component materials and final products.
Followed navigation as well as instructions as a truck driver to pickup and deliver supplies on a timely manner.
Overview
30
30
years of professional experience
Work History
Quality Control Analyst
Concrete Pipe and Precast
11.2021 - 02.2024
- We have maintained records of inspection results, test methods used, and other relevant information regarding quality assurance activities.
- Monitored testing procedures to meet established item specifications, standard test methods or protocols.
- Resolved concrete issues to improve productivity and workflows.
- Maintained quality assurance procedure documentation.
- Collaborated with cross-functional teams to develop solutions for identified issues related to product or service quality.
- Monitored production processes to ensure compliance with established quality control standards.
- Identified quality problems and recommended solutions.
- Improved overall production efficiency by identifying and resolving quality control issues.
- Maintained a safe working environment, adhering to safety regulations and proper handling of hazardous materials.
Truck Driver
PAM Transportation Services Inc
08.2019 - 09.2020
- Managed personal driving time according to Hours of Service regulations.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on roadways.
- Performed daily inspections and completed vehicle repairs.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Maintained safe driving habits to protect property and general public on roadways.
- Worked well with dispatchers to communicate route and schedule changes.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Operated with safety and skill to avoid accidents and delays.
- Maintained clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Increased safety standards by conducting thorough pre-and post-trip inspections of truck and trailer.
Upholstery Shop Owner
Deborah Whitlock
04.2013 - 06.2019
- Analyzed sales data to identify opportunities for growth.
- Created customer loyalty program to reward repeat customers.
- Inspected merchandise before stocking it on shelves or selling it online.
- Kept records for production, inventory, income, and expenses.
- Processed payments, calculated taxes, and prepared invoices for customers.
- Determined pricing for products or services based on costs and competition.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Provided excellent customer service to ensure customer satisfaction.
- Maintained inventory levels by ordering stock as needed.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
- Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing shop's overall success.
- Coached, counseled and disciplined employees.
Technician
Sun Pipe Line
05.1994 - 03.1997
- Installed new components or replaced defective parts to restore functionality.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service.
- Maintained safe work environment by strictly adhering to established safety protocols and guidelines.
- Maintained compliance with regulatory standards and safety requirements.
Education
Associate in Electronics Engineering Technology - Electrical, Electronics Engineering Technologies
Ouachita Vocational School
West Monroe, LA06-1993
Skills
- Corrective Actions
- Quality Management Systems
- Customer Focus
- Product Inspections
- Materials inspections
- Testing Procedures
- Quality processes
- Materials Inspection
- Quality Improvement
Languages
English
Full Professional
Timeline
Quality Control Analyst
Concrete Pipe and Precast
11.2021 - 02.2024
Truck Driver
PAM Transportation Services Inc
08.2019 - 09.2020
Upholstery Shop Owner
Deborah Whitlock
04.2013 - 06.2019
Technician
Sun Pipe Line
05.1994 - 03.1997
Associate in Electronics Engineering Technology - Electrical, Electronics Engineering Technologies
Ouachita Vocational School
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