Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah Wilson

Summary

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Mortgage professional with thorough understanding of loan processing and keen eye for detail. Proven ability to streamline loan approval processes and ensure compliance with regulatory standards. Valued team player known for reliability and adaptability in dynamic environments, focusing on collaboration and achieving results.

Overview

31
31
years of professional experience

Work History

Property Maintenance Worker

Philpot Handyman LLC
07.2023 - Current
  • Collaborated with owners to complete larger projects efficiently and effectively.
  • Improved property curb appeal by performing regular landscaping tasks, including mowing lawns and trimming trees and shrubs.
  • Reduced repair costs by identifying and fixing minor issues before they escalated into larger problems.
  • Conducted routine inspections of properties to identify potential hazards and necessary repairs.
  • Contributed to the team effort during major renovation projects by assisting with demolition, painting, carpentry work, or other specialized tasks as needed.

Administrative Assistant

Gulf Coast Vacation Properties of SGI
06.2023 - 07.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Mortgage Loan Processor- Remote

Centennial Bank
01.2021 - 06.2023
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
  • Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
  • Handled any conditions sent from underwriting departments.
  • Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
  • Received on-going, comprehensive training on home loan products and mortgage process.
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Reviewed financial statements and contacted institutions and customers to clarify details.

Administrative Assistant

Resort Vacation Properties
06.2019 - 12.2020
  • Assist Acquisitions Manager with new properties coming on the rental program and leaving the rental program.
  • Provide support to managers and employees.
  • Assist in daily office needs and manage the company's general administrative activities.
  • Ensure the efficient and smooth day-to-day operation of the office.

Mortgage Loan Processor/ Closing Clerk

Kentucky Bank
03.2005 - 06.2019
  • Processed mortgage loan applications accurately and successfully for over 14 years.
  • Prepared file for final clear-to-close by branch management.
  • Coordinated closing process with attorneys, title companies, and government clerks.
  • Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.
  • Optimized workflow management by prioritizing high-priority tasks and meeting strict deadlines consistently.
  • Ensured compliance with federal lending regulations through meticulous attention to detail during the loan processing phase.

Production Team Member

CMWA
12.1994 - 01.2004
  • Working in a fast-paced environment meeting the needs of a production schedule.
  • Working as a paint repair operator paying attention to Quality detail.
  • Achieved department quality leader status.

Real-estate agent

Coldwell Banker/Sun Realty
05.1994 - 12.1994
  • Working with buyer's and Seller's in reaching their goal of purchasing or selling real estate.
  • Completing and handling paperwork in Real Estate transactions.

Education

Associates of Applied Science - Business Management

Maysville Community College
Cynthiana, KY
05-2005

Real-Estate Licensee -

A-Pass Weikel Real-Estate Institute
Lexington, KY
03.1994

Diploma - undefined

Harrison County High School
Cynthiana, KY
06.1988

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration

Timeline

Property Maintenance Worker

Philpot Handyman LLC
07.2023 - Current

Administrative Assistant

Gulf Coast Vacation Properties of SGI
06.2023 - 07.2023

Mortgage Loan Processor- Remote

Centennial Bank
01.2021 - 06.2023

Administrative Assistant

Resort Vacation Properties
06.2019 - 12.2020

Mortgage Loan Processor/ Closing Clerk

Kentucky Bank
03.2005 - 06.2019

Production Team Member

CMWA
12.1994 - 01.2004

Real-estate agent

Coldwell Banker/Sun Realty
05.1994 - 12.1994

Diploma - undefined

Harrison County High School

Associates of Applied Science - Business Management

Maysville Community College

Real-Estate Licensee -

A-Pass Weikel Real-Estate Institute

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