Summary
Overview
Work History
Education
Skills
Timeline
Generic

DEBORAH YBARRA

San Antonio,TX

Summary

Accomplished Systems Analyst with a proven track record at Wells Fargo, adept in data integration and fostering effective working relationships. I have a proven track record of managing telecommunications systems and ensuring seamless operations. Spearheaded system enhancements and security improvements, significantly contributing to streamlined operations. Skilled in Microsoft desktop applications and project management, demonstrating a keen ability to exceed business requirements through strategic planning and innovative process implementation.

Dedicated Systems Analyst with over 15 years of experience. Success using technical expertise to drive business goals and metrics.

Overview

19
19
years of professional experience

Work History

Systems Analyst

Wells Fargo
08.2008 - 08.2023
  • Performed complex system telecommunications to improve operational efficiency and cost savings.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed and Implemented a performance management system that improved employee engagement and job satisfaction by 60%
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Collaborated with upper management to drive strategy and implement new processes.
  • Developed and maintained courteous and effective working relationships.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Communicated and explained business requirements to team members to understand and implement functional demands.

Administrator

Wachovia Bank
10.2004 - 08.2008
  • Established and maintained efficient office procedures and processes, resulting ina 20% reduction in administration costs.
  • Maintained personnel records and updated internal databases to support document management.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Created and managed project plans, timelines and budgets.
  • Devised and implemented processes and procedures to streamline operations.
  • Gathered, organized and input information into digital database.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.

Education

Cisco Certification - Cisco Technical Support Analyst

Wells Fargo
San Antonio, TX
04-2020

High School Diploma -

Water Valley
Water Valley
05-1984

Skills

  • Systems deployment
  • End-user support
  • Data integration
  • Microsoft desktop applications
  • Project Management Professional (PMP)
  • Mobile Application Development
  • Equipment Configuration
  • System Upgrades

Timeline

Systems Analyst

Wells Fargo
08.2008 - 08.2023

Administrator

Wachovia Bank
10.2004 - 08.2008

Cisco Certification - Cisco Technical Support Analyst

Wells Fargo

High School Diploma -

Water Valley
DEBORAH YBARRA