Deborah Zelasko
Centralia,IL
Summary
I finished my career at the Centralia Correctional Center as a Correctional Counselor II. I was trained in crisis prevention and intervention and case management. I effectively used education and hands-on experience to manage large caseloads. I was safety-oriented, fair and professional when dealing with unruly offenders and problem situations.
Overview
41
41
years of professional experience
Work History
Secretary to the Director of the Health Care Unit
Centralia Correctional Center
- Acted as a liaison between my supervisor and other administrative and management personnel within the agency; assisted in formulating work schedules and composed detailed letters in reply to inquiries from relatives, friends and legal representatives in conformance with agency policy.
Staff Assistant to the Medical Records Director
Centralia Correctional Center
- Performed Quality Improvement activities, maintained and compiled health information records and reports, maintained health information records by use of personal computer applications and typing dictation from the psychiatrist.
Business Office
Centralia Correctional Center
Record Office
Centralia Correctional Center
Bureau of Identification
Centralia Correctional Center
External Audit Liaison
Centralia Correctional Center
Correctional Counselor II
Centralia Correctional Center
12.1985 - 12.2016
- As a Correctional Counselor II, I administered regular drug screenings for pre-employment candidates
- Created, organized and maintained files, daily case notes and electronic databases
- Answered phone calls concerning clients, handled complaints and responded to requests for information
- Maintained positive relationships with offenders and their families through weekly visits
- Organized office schedules and maintained relationships with necessary agency contacts.
Secretary and Receptionist
Alcorn Insurance Agency
01.1985 - 05.1985
Records Department Supervisor
Economy Fire & Casualty Insurance
03.1976 - 01.1983
- Supervised 3 staff members in the Mail Room.
Education
Associate of Arts Degree: General Education -
Kaskaskia Jr. College
Centralia, IL01.2002
Skills
- Corrections experience
- MS Office proficiency
- Health Care experience
- Business Office Experience
- Insurance Office Experience
Accomplishments
- Employee of the Month twice while working at Centralia Correctional Center
- Employee of the Year – 2015
References
- Diane Boswell (work ref.), Director of Human Resources & Marketing, Salem Township Hospital, 618-548-3194, ext. 8187
- Donna Ford (personal ref.), Centralia Correctional Center (ret.), 618-532-8454
- Bart Toennies (work ref.), Casework Supervisor, Centralia Correctional Center, 618-533-4111
- Doris Timmerman (personal ref.), Exec. Secretary I – AW Programs, Centralia Correctional Center, 618-533-4111
Timeline
Correctional Counselor II
Centralia Correctional Center
12.1985 - 12.2016
Secretary and Receptionist
Alcorn Insurance Agency
01.1985 - 05.1985
Records Department Supervisor
Economy Fire & Casualty Insurance
03.1976 - 01.1983
Secretary to the Director of the Health Care Unit
Centralia Correctional Center
Staff Assistant to the Medical Records Director
Centralia Correctional Center
Business Office
Centralia Correctional Center
Record Office
Centralia Correctional Center
Bureau of Identification
Centralia Correctional Center
External Audit Liaison
Centralia Correctional Center
Associate of Arts Degree: General Education -
Kaskaskia Jr. College
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