Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
DEBORAH ANN MARSHALL

DEBORAH ANN MARSHALL

Hallandale Beach,Fl
Every problem is a gift—without problems we would not grow.
Tony Robbins

Summary

Detail-oriented Consultant with over 30 years of experience in developing and managing contracts, and organizational procedures for over 50 projects which required outstanding analytical skills and expertise in Excel. Experience managing large projects with cross-functional teams to achieve ISO 9000's Quality System Certifications for client companies. Background in Human Resources Consulting that concerned the recruitment and selection of personnel and payroll management for large corporations such as PDVSA, INIA, INEA y LAMIGAL.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Senior Payroll Consultant

Shibuya Sushi Art Restaurants
Coral Springs, FL
05.2020 - Current
  • Ensure payroll is accurate and consistently revised by utilizing software such as Homebase, Sling, Toast and ADP.
  • Reported company data and trends by elaborating charts in Excel.
  • Managed employee payroll and time systems.
  • Processed new employee paperwork and entered information into payroll system.
  • Standardization of tasks and procedures, job descriptions, and Organizational Model.
  • Supported company with financial analysis, budget management and operational cost control.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Reviewed capital projects and determine budgeting needs to request financial assistance from the SBA through small private loans.
  • Data Entry
  • Document Procedure's Editor

ISO 9001 Quality Management System Representative

OSG
Caracas, Venezela, Venezuela
01.2002 - 05.2020
  • Coordinate the Internal Quality Management Systems Audits.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Worked closely with human resources to support employee management and organizational planning.
  • Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assign yearly resources for the Quality System.
  • Problems Analyze using methods as Cause and Effect Diagrams
  • Prepared, rewrote and edited documented procedures to improve readability.

Senior Consultant

OSG
Caracas, Venezuela
07.1995 - 05.2020
  • Assessed clients' needs and created plan of action to provide business administrative solutions.
  • Developed Norms, Standards and Procedures for companies to implement within their administrative processes.
  • Part of the editing team revising the documentation developed by other members of the project.
  • Applied techniques to analyze requirements, system capabilities and workflows.

Project Manager

OSG
Caracas, Venezuela
01.1995 - 05.2021
  • Created project plans with established timelines, assigned appropriate teams and managed workflow of project using Microsoft Project.
  • Forecasted, scheduled and monitored invoices, and expenses to ensure cost efficiency of projects.
  • Managed and developed economic contracts and communicated offers for public tenders.
  • Prepared cost estimates for projects of varying sizes.
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.

Data Collector

U.S. Census Bureau
Weston, FL
09.2020 - 11.2020
  • Communicated regularly with team members to deliver pertinent details related to census data collection progress status and needs.
  • Connected with residents in the Broward County area to gain and collect census data.

Human Resources Coordinator

OSG
Caracas, Venezuela
01.1995 - 05.2020
  • Selected and interviewed candidates for all available positions.
  • Assisted in employee recruitment, hiring and interview processes.
  • Managed employee onboarding with enriching internal and external training development of both online and traditional environments.
  • Developed employee orientation and training programs for new hires.
  • Managed compensation, insurance and vacation days within employee benefits programs.
  • Entry New employee's data in Payroll system.

Financial Analyst

OSG
Caracas, Venezuela
01.1993 - 05.1994
  • Analyzed financial information to offer recommendations to management of client companies, driving decision-making.
  • Analyzed financial data to identify trends, patterns and strategies.
  • Conducted audits and reported findings to facilitate research. resolutions and determine feasibility of projects.

Organizational Analyst

OSG
Caracas, Venezuela
01.1990 - 05.1994
  • Assessed and addressed issues by completing diagnostics with cross-functional teams.
  • Developed actionable roadmaps for improving workflows and processes for client companies.
  • Determined operational objectives of each role and department by studying business functions and evaluating output requirements.

Education

Bachelor of Science - Business Administration

Universidad Metropolitana, Caracas, Venezuela
05.1991

Skills

  • Data entry
  • Manual Editor
  • Advanced Microsoft Excel Skills
  • ISO 9000 Standards
  • Analytical Thinking and Processing
  • New Employee Processing
  • Payroll Policies and Procedures
  • ADP Workforce
  • Detail Oriented
  • Organization and Prioritization
  • Continuous Improvement
  • Data Research and Validation
  • Project Management
  • Team Collaboration
  • Interpersonal Communication
  • Relationship Building
  • Planning & Organizing
  • Strong Work Ethic
  • Statistical Analysis
  • Flexible Schedule

Certification


  • Santander’s Cultivate Small Business Program, designed for Food Entrepreneurs, Babson College (curriculum partner) / Santander Bank - current (September - December 2023)
  • Small Business Training Workshop, Miami Bayside Foundation - 2023
  • Food Handler Certification - 2022
  • Food Handler Certification - 2018
  • Workshop: Hay Group Methodology - 2016
  • Forum in GT&A Work Organic Law Reform Aspects - 2012
  • Development of Internal Auditors for Quality Systems – “ISO 9001:2008” OSG - 2010
  • Workshop: "ISO 9001:2008" OSG - 2008
  • Development of Internal Auditors - Ghella & OSG - 2008
  • Identification and Notification of Labor Risks - FDC - 2007
  • Human Resources Forum in Managerial Updates - CEAPROF - 2006.
  • Analysis and Interpretation of ISO 9001:2000 - 2005
  • Workshop: Investigation Methodology Application for Social Projects - 2003
  • Logic Frame - 2003
  • ISO 9001:2000 - 2002
  • Training Investment Returns Workshop - 1990
  • Total Quality Workshop - OSG - 1990
  • Small Business Training Workshop, Miami Bayside Foundation - 2023

Languages

English
Professional
Spanish
Native/ Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Data Collector - U.S. Census Bureau
09.2020 - 11.2020
Senior Payroll Consultant - Shibuya Sushi Art Restaurants
05.2020 - Current
ISO 9001 Quality Management System Representative - OSG
01.2002 - 05.2020
Senior Consultant - OSG
07.1995 - 05.2020
Project Manager - OSG
01.1995 - 05.2021
Human Resources Coordinator - OSG
01.1995 - 05.2020
Financial Analyst - OSG
01.1993 - 05.1994
Organizational Analyst - OSG
01.1990 - 05.1994
Universidad Metropolitana - Bachelor of Science, Business Administration
DEBORAH ANN MARSHALL