Deborah E. French
Evansville,IN
Summary
Dedicated Physical Therapist Assistant focused on cultivating positive patient relationships. Knowledgeable in rehabilitation and caseload management. Successful career history comprising more than 12 years. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Physical Therapist Assistant
Reliant Rehabilitation
03.2023 - Current
- Completed various duties in rehab to home, skilled nursing, and assisted living facilities:
- Implemented patient safety protocols and infection control practices for hygienic, compliant care.
- Communicated with physicians to provide updates on patient care.
- Assessed treatment plans and made adjustments for maximum benefits.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
- dementia care/memory care unit experience, cardiac, pulmonary, oncology, dialysis, stroke recovery, Parkinson's, vestibular rehab, prosthetic training and edu, post fx and joint replacement, and spinal surgery dx addressed
- Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.
- Monitored patient progress and adapted treatment plans to reflect changes.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
- Educated families and caregivers on treatment program's for improved at-home support.
- Documented each patient case with updates in computer system utilizing Rehab Optima.
Life Insurance Sales Agent
American Income Life
01.2022 - 04.2023
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Followed up promptly with interested clients to close sales.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Attended industry conferences to stay informed of latest products and trends.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Calculated premiums and established payment methods for sales.
- Analyzed risk factors to recommend appropriate coverage levels.
- Conducted annual reviews of existing policies to update information.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Evaluated competitors' products and services to gain competitive advantage.
- Monitored customer feedback and identified areas of improvement.
- Developed and implemented promotional strategies to increase customer base.
- Communication and retention of current clients as well as creation of new clients
- Management experience including recruitment and assisting in interview process.
- Supervising new agent and training on appointment setting, completing presentations of new information to clients, and utilization of
- Skilled in multi-tasking, organization, Microsoft Word/Power Point/Excel, email communication
PRN Physical Therapist Assistant
Hillcrest Raleigh At Crabtree Valley
01.2018 - 03.2022
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
- Monitored patient progress and adapted treatment plans to reflect changes.
- Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.
- Educated families and caregivers on treatment program's for improved at-home support.
- Educated patients and families on exercises and proper body mechanics.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
- Adapted exercises to suit varied ages and abilities for personalized patient care.
- Provided mobility support during patient transfers and ambulation, limiting further damage.
- Implemented patient safety protocols and infection control practices for hygienic, compliant care.
- Monitored patient progress and reported changes to physical therapist.
- Various office tasks, customer service, and organization including restructuring of established programs along with staff re-training.
Life Insurance Agent
Senior Life Services
03.2021 - 01.2022
- Utilizing CRM
- Maintained high standards of customer service by building relationships with clients.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Marketed life insurance products to increase customer bases and revenue.
- Provided coverage option information to assist clients in protecting assets.
- Promoted products and services using upselling and other sales strategies.
- Calculated premiums and established payment methods for sales.
- Finalized sales and collected necessary deposits.
- Analyzed risk factors to recommend appropriate coverage levels.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Educated clients on insurance policies and procedures.
- Conducted annual reviews of existing policies to update information.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Call center, telesales, customer service, and multi-tasking utilizing Microsoft based software.
Rehab Supervisor
Lincoln Hills Health Care of
11.2012 - 12.2017
- SNF – Specializing in long term care, rehab to home
- Screened patients to determine needs and provide necessary support.
- Completed random chart audits and reported results to Rehab Manager.
- Assessed facility and equipment for repair and replacement needs to maintain quality of therapeutic care.
- Scheduled providers according to patient need to use resources efficiently.
- Tracked staff licensure requirements to achieve 100% compliance with regulations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
- Monitored patient progress and adapted treatment plans to reflect changes.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
- Adapted exercises to suit varied ages and abilities for personalized patient care.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Provided mobility support during patient transfers and ambulation, limiting further damage.
- Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.
- Implemented patient safety protocols and infection control practices for hygienic, compliant care.
- Evaluated patient strength and range of motion to devise personalized regimes.
- Monitored patient progress and reported changes to physical therapist.
- Collaborated with physical therapist in creating patient treatment plans and specific home exercise programs.
- Documented each patient case with updates in computer system.
- Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
- Facilitated patient and family education and training on assistive device and adaptive equipment uses.
- Educated patients and families on exercises and proper body mechanics.
Education
Associate of Science - Physical Therapy Assisting
Vincennes University
Vincennes, INLife, Health And Accident Insurance - Insurance
ExamFx
2021
Certificate of Sales - Pharmaceutical Sales
National Association of Pharmaceutical Representatives
5.2020
Skills
- Orthopedic Rehabilitation, Injury Prevention, Balance Disorder, Prosthetics Integration,
- Therapeutic Exercise, Muscle Performance, Chronic and Acute Conditions, Pain Management Techniques, and Progress Monitoring
- Body Mechanics and Functional Improvements
- Progress Reports
- Medical Terminology
- Safety Management
- Acute and Rehabilitative Care
- Interdisciplinary Care
Timeline
Physical Therapist Assistant
Reliant Rehabilitation
03.2023 - Current
Life Insurance Sales Agent
American Income Life
01.2022 - 04.2023
Life Insurance Agent
Senior Life Services
03.2021 - 01.2022
PRN Physical Therapist Assistant
Hillcrest Raleigh At Crabtree Valley
01.2018 - 03.2022
Rehab Supervisor
Lincoln Hills Health Care of
11.2012 - 12.2017
Associate of Science - Physical Therapy Assisting
Vincennes University
Life, Health And Accident Insurance - Insurance
ExamFx
Certificate of Sales - Pharmaceutical Sales
National Association of Pharmaceutical Representatives