Summary
Overview
Work History
Skills
Timeline
Hi, I’m

Deborah J. Brown

Operations Supervisor
Metter,GA
Deborah J. Brown

Summary

Over 20 years experience in the transportation industry. Nine years as an Owner Operator. Knowledgeable of FMCSA rules and regulations. Excellent customer support services. Ability to multitask under high pressure situations and time restraints.

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
years of professional experience

Work History

Hill Top Home of Comfort, Inc
Killdeer, ND

A/R – A/P Manager
11.2021 - 06.2023

Job overview

  • Responsible for monthly billing of each resident, both private and
  • Medicaid
  • Collect, distribute and deposit all monies correctly to ensure all accounts balance for month end close
  • Receive and enter all invoices for payment each month
  • Pay all invoices for current month and ensure balance for month end close
  • Implement and maintain current resident files
  • Skilled at working independently and collaboratively in a team environment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.

P & B Transportation
Bismarck, ND

Backhaul Dispatcher
07.2021 - 10.2021

Job overview

  • Check location of each driver each morning to ensure on-time delivery/pick up – fleet of 60 to 70 drivers
  • Secure backhauls for step-decks
  • Ensure all loads are financially adequate for company
  • Enforce safety and ensure all ELD’s are completed error-free with no violations
  • Made local deliveries, pick-ups, drop trailer or pick up trailer when needed
  • Ensure drivers have all pertinent information for loading/unloading
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.

Three Star Trucking
Ayden, NC

Director Operations/Compliance
12.2020 - 06.2021

Job overview

  • New hire orientation
  • Conduct monthly safety meeting
  • Manage fleet maintenance, reporting and compliance
  • Ensure drivers meet fleet/DOT requirements through driver qualification files, ELD and drug tests, conduct routine audits to ensure compliance
  • Maintain vehicle maintenance files and annual inspections
  • Assist with 2290, MCS 150, IFTA, Authority
  • Ensure drivers have all PPE and directive for all live haul loads
  • Shuttle company equipment when necessary from yard to drop yard
  • Maintain open line of communication between suppliers and owner
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Identified issues, analyzed information and provided solutions to problems.

Big Lease Trucking
Killdeer, ND

Lead Dispatcher
01.2017 - 11.2020

Job overview

  • Receive and build daily load submissions
  • Manage flowback and load count under strict deadlines
  • Coordinate, route loads for dispatch
  • Interact and maintain excellent customer relations
  • Submit all daily reports to marketers per requirements
  • Ensure drivers are informed on all assignments to include special requirements/equipment
  • Manage all compliance issues with drivers
  • Ensure all details are given to oncoming shift dispatch
  • Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
  • Recorded and secured archives of customer requests, services performed and other dispatch information to maintain accurate records and appropriate filing systems.
  • Evaluated and adjusted routes based on daily needs, available workers, traffic hazards, and weather conditions.
  • Prevented driver accidents by staying up to date and alerting drivers of traffic and weather hazards in real time.
  • Minimized cost of operations by optimizing routes for drivers to align with budget.

Canoochee Transport
Claxton, GA

OTR Driver
06.2016 - 01.2017

Job overview

  • Charted out upcoming routes with GPS technology and maps.
  • Made sure that deliveries were on time for scheduled appointments.
  • Operated with safety and skill to avoid accidents and delays.
  • Delivered goods to customers both locally and long distance.
  • Loaded and unloaded goods and freight from tractor trailers, heavy duty trucks and flatbed vehicles.
  • Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
  • Kept meticulous logs of correspondence with customers and freight recipients.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Verified contents of inventory loads against Bills of Lading.
  • Monitored and managed fuel consumption and expenses for management reporting.

Dennis Truck Lines
Vidalia, GA

OTR Driver
12.2015 - 06.2016

Job overview

  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Loaded and unloaded goods and freight from tractor trailers, heavy duty trucks and flatbed vehicles.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Made sure that deliveries were on time for scheduled appointments.
  • Verified contents of inventory loads against Bills of Lading.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Delivered goods to customers both locally and long distance.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Conducted efficient cargo transfers to maintain route schedules.

Prairie Field Services
Watford City, ND

Lead Dispatch
09.2014 - 11.2015

Job overview

  • Maintained updated and detailed records of calls in physical and electronic database.
  • Manage flowback and load count under strict deadlines
  • Coordinate, route loads for dispatch
  • Interact and maintain excellent customer relations
  • Submit all daily reports to marketers per requirements
  • Ensure drivers are informed on all assignments to include special requirements/equipment
  • Establish, organize and maintain ticket files for each marketer
  • Manage all compliance issues with drivers
  • Ensure all details are given to oncoming shift dispatch
  • Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
  • Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
  • Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Minimized cost of operations by optimizing routes for drivers to align with budget.

Deborah J Brown
Metter, GA

Owner Operator
11.2005 - 09.2014

Job overview

  • Managed day-to-day business operations.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Founded and managed business, growing personal revenue.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.

Skills

  • Class A CDL
  • Clean driving record
  • Containers, Dry Van, Reefer, Flat Bed, Curtain Side, Tankers
  • Manager Support
  • Payment Collection
  • AP and AR Management
  • Operations Management
  • Excellent Team Leadership
  • Familiar with Account Coding
  • Bookkeeping
  • Collections
  • Documentation
  • Reporting
  • Audit

Timeline

A/R – A/P Manager

Hill Top Home of Comfort, Inc
11.2021 - 06.2023

Backhaul Dispatcher

P & B Transportation
07.2021 - 10.2021

Director Operations/Compliance

Three Star Trucking
12.2020 - 06.2021

Lead Dispatcher

Big Lease Trucking
01.2017 - 11.2020

OTR Driver

Canoochee Transport
06.2016 - 01.2017

OTR Driver

Dennis Truck Lines
12.2015 - 06.2016

Lead Dispatch

Prairie Field Services
09.2014 - 11.2015

Owner Operator

Deborah J Brown
11.2005 - 09.2014

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Deborah J. BrownOperations Supervisor