Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Thomas G. Pennington Award 2012
Timeline
Generic

Deborah Taylor

White House,TN

Summary

Proven Registered Medical Assistant with a history at VIP Children's Clinics, showcasing expertise in EMR/EHR systems and a compassionate approach to patient care. Excelled in improving patient experiences and streamlining clinic operations, demonstrating a blend of technical proficiency and empathetic communication. Achieved significant efficiency enhancements in medical procedures and administrative tasks.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant

VIP Chlidren's Clinics
01.2015 - 06.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared and administered medications to alleviate patient symptoms.
  • Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
  • Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
  • Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
  • Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
  • Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
  • Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
  • Aided in the prevention of illnesses by administering vaccinations according to established protocols.
  • Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
  • Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
  • Managed inventory of medical supplies and equipment to maintain optimal clinic operations.

Registered Medical Assistant

Heritage Medical Associates
10.2009 - 12.2014
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared and administered medications to alleviate patient symptoms.
  • Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
  • Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
  • Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
  • Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
  • Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
  • Aided in the prevention of illnesses by administering vaccinations according to established protocols.
  • Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
  • Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.

Bank Teller

Volunteer State Bank
08.2004 - 04.2007
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Cashier Supervisor

Sam's Club
11.1992 - 04.2005
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.

Education

Medical Laboratory Technology

Volunteer State Community College
Gallatin, TN
05-2025

Associate of Applied Science - Medical Assisting

Draughon's Junior College
Nashville, TN
06-2009

Skills

  • Privacy and confidentiality
  • Needs assessments
  • Infection control procedures
  • Medical terminology proficiency
  • Sterile technique
  • Lab equipment calibration
  • Reliable team player
  • Specimens collection and processing
  • EMR / EHR
  • Phlebotomy
  • Compassionate

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Successfully managed point of care laboratory
  • VFC (vaccines for Children) coordinator

Certification

  • CPR/AED Certification
  • Certified Medical Laboratory Technician (MLT) - American Society for Clinical Pathology (ASCP)- Pending
  • State of Tennessee License-Ppending
  • Registered Medical Assistant (AMT)

Thomas G. Pennington Award 2012

Award for outstanding patient care; given to 1-2 employees  each year 

Timeline

Registered Medical Assistant

VIP Chlidren's Clinics
01.2015 - 06.2024

Registered Medical Assistant

Heritage Medical Associates
10.2009 - 12.2014

Bank Teller

Volunteer State Bank
08.2004 - 04.2007

Cashier Supervisor

Sam's Club
11.1992 - 04.2005

Medical Laboratory Technology

Volunteer State Community College

Associate of Applied Science - Medical Assisting

Draughon's Junior College

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Deborah Taylor