Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah Trejo

Lubbock,TX

Summary

Driven Leasing Agent known for productive and efficient task completion. Excel in communication, negotiation, and customer service, ensuring smooth leasing processes. Possess strong organizational skills, adept at multitasking and managing time effectively. Thrive using interpersonal skills to connect with clients, solve problems quickly, and maintain positive relationships

Overview

8
8
years of professional experience

Work History

Leasing Agent

The Landing @Pinewood Park
Lubbock, TX
10.2021 - Current
  • Greeted prospective tenants, answered questions, and provided tours of the property.
  • Encourage prospective tenants to fill out the application after property tours.
  • Process applications by conducting background checks, and verifying references.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Provided customer service to existing tenants by responding to inquiries promptly.
  • Maintained accurate records of all tenant leases, payments, and occupancy status.
  • Monitored rent collection activities and pursued delinquent accounts.
  • Inspected vacant units and ensured they were ready for showings.
  • Maintain accurate records of correspondence with and from tenants.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Resolved tenant complaints regarding maintenance or other issues in a timely manner.
  • Maintained a professional attitude when dealing with difficult situations or customers.
  • Escalated critical issues to property manager to deliver immediate resolution.

Biometric Screener

Summit Health/Quest Diagnostic
Lubbock, TX
12.2016 - Current
  • Provided excellent customer service by effectively communicating with the clients.
  • Performed vital signs, blood pressure, finger sticks, blood drawn samples, height/weight, BMI, waist circumference, and basic health consultations to individuals based on their results.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Cleaned medical equipment and restocked supplies.
  • Demonstrated empathy towards participants during the screening process.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Documented patient information accurately in electronic health records.
  • Ensured compliance with HIPAA regulations when handling patient information.

Education

Certified Medical Assistant - Medical Assistant

Kaplan College
Lubbock, TX
08.2015

Real Estate Agent

Real Estate Institute
Corpus Christi, TX
05-2000

High School Diploma -

Lubbock High School
Lubbock, TX
06.1985

Skills

  • Prospecting assistance
  • Property tours and inspections
  • Property amenities
  • Client needs assessment
  • Telephone and email etiquette
  • Tenant screening
  • Lease preparation
  • Application processing
  • Move-in coordination
  • Rent collection
  • Eviction procedures
  • Goal-oriented mindset
  • Administrative support
  • Local market conditions
  • Fair housing policy
  • AppFolio
  • CRM software
  • Bilingual English/Spanish

Timeline

Leasing Agent

The Landing @Pinewood Park
10.2021 - Current

Biometric Screener

Summit Health/Quest Diagnostic
12.2016 - Current

Certified Medical Assistant - Medical Assistant

Kaplan College

High School Diploma -

Lubbock High School

Real Estate Agent

Real Estate Institute

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Deborah Trejo