Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah M. Donnelly

San Antonio,FL

Summary

My name is Deborah Donnelly and I have over 12+ years of customer service experience and over 6+ years of medical scheduling and front desk experience. I am good at giving employee evaluations. Being able to make sure our employees are giving their best. order and manage inventory, oversee other staff members, help hire and train new staff. Making sure each and every day office and work stations were cleaned and sanitized for patient and employees use. I am a very organized, attention to detail kind of person. Making everyone's job easier is what i enjoy- From getting authorization for patients appointments, Getting medical records, faxing, Data entry, learning to scribe for the doctors, invoice processing, payroll, supply inventory, guest relations, and team building. Maintaining a positive and professional attitude to set a standard for each and every day.

Overview

25
25
years of professional experience

Work History

Cleaner Supervisor (family Owned)

Libertelli Claning LLC.
Staten Island, NY
01.2000 - 08.2024
  • Cleaning newly built office buildings, houses, etc.
  • Cleaned office buildings and private homes.
  • Maintained supplies, refill.
  • Maintained inventory.

Account Manager (short Term- Commute Was Too Long)

LaborMax Staffing - Tampa
Tampa, FL
06.2023 - 12.2023
  • Run background checks.
  • Conduct interviews for the position our employee applied for to make sure they possess the qualifications for the position.
  • Data entry.
  • Make sure I-9 is completed for the hiring process.
  • Drug screening.
  • Sanitized office daily.
  • Assisted our employees with creating a resume for the desired position.
  • maintained office supplies.

Front Desk (short Term)

New Tampa Eye Insitute- wesley chapel/ Dade city
Wesley Chapel, FL
06.2022 - 12.2022
  • Trained in W.C. office. Transferred to the Dade City location to run the new office and get everything in order.
  • Answered phones.
  • Get authorization for patients' appointments through the website or by calling.
  • Check patients' charts daily after clocking in to make sure they are ready for their appointment.
  • Scheduling patients daily.
  • Advertisement: Leave cards with reputable companies and office buildings.
  • Assisted tech with schedules and office meetings to keep her updated.
  • Creating a safe environment for staff and patients.
  • Maintained supplies and inventory for the office.

EMR - medical records

Athena

Medical Scheduler (Long Term)

Tower Radiology Centers
Tampa, FL
07.2016 - 11.2018
  • Scheduled over 60+ patients per day
  • Answered phones.
  • Data entry.
  • Made sure patients were told their preparations and were prepared for exams.
  • Made sure to schedule patients exactly on the date insurance required, so their exams would be covered.
  • Faxed prescriptions and referrals daily.

EMR- Medical Records

Avreo

RIZCOM

Athena

Education

GED -

Wesley Chapel High School Adult Education
Wesley Chapel, FL
01-2021

Skills

  • Employee evaluations
  • Department coordination
  • Cleaning practices
  • Staff Scheduling
  • Staff evaluations
  • Invoice Processing
  • Payroll Administration
  • Supply Inventory Management
  • Document Control
  • Quality Assurance
  • Quality improvements
  • Performance Improvements
  • Guest Relations
  • Performance Evaluation
  • Cleaning and sanitation
  • Customer Service
  • Window Cleaning
  • Team Building
  • Staff training and development
  • Payroll understanding
  • Customer service-focused
  • Training and mentoring
  • Vacuuming and sweeping

Timeline

Account Manager (short Term- Commute Was Too Long)

LaborMax Staffing - Tampa
06.2023 - 12.2023

Front Desk (short Term)

New Tampa Eye Insitute- wesley chapel/ Dade city
06.2022 - 12.2022

Medical Scheduler (Long Term)

Tower Radiology Centers
07.2016 - 11.2018

Cleaner Supervisor (family Owned)

Libertelli Claning LLC.
01.2000 - 08.2024

GED -

Wesley Chapel High School Adult Education
Deborah M. Donnelly