Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
36
36
years of professional experience
Work History
Asset Protection Operation Manager
Sam's DC 8232
01.2023 - Current
Employee Health and Safety Possesses knowledge of: OSHA guidelines; compliance, safety, and food safety auditing processes; regulatory inspection processes; emergency evacuations plans.
Environmental Protection Possesses knowledge of: Environmental policies and procedures.
Standard Operating Procedures (SOPs) and One Best Way (OBW) processes.
Asset Protection & Security Possesses knowledge of: Asset protection policies, practices, and guidelines; environmental, health, and safety laws and regulations.
EHS Training Delivery Possesses knowledge of: Training methodologies; training content development processes; organizational training lifecycles.
Provides supervision and development opportunities for associates by training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Environmental Health and Safety Associate
Sam's DC 8232
07.2004 - 01.2023
Understand where to locate and how to read SOP and OBW information.
Knowledge of: Environmental policies and procedures
Inspected worksites, practices and gear for compliance with established safety standards.
Responded to any emergencies as instructed and with utmost efficiency.
Recognized, documented and advised on removal of hazards.
Inspected facilities for adherence to fire, hazard and safety guidelines.
Gathered information, prepared reports, and drafted correspondence related to cases.
Stocker-ICS
Walmart
05.2004 - 07.2004
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Performed inventory control, such as counting and stocking merchandise.
Greeted customers and directed to requested products.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Answered customer questions and provided detailed product information.
Maintained effective team member communication.
Applied proper safety procedures in store, stockroom and immediately informed management of safety concerns.
Power Equipment Operator
Walmart DC
06.2003 - 04.2004
Operated range of heavy equipment on regular basis with advanced skill.
Operated machining equipment safely with team of operators.
Met project demands consistently through careful and consistent operation of heavy equipment.
Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
Operated PE equipment to complete safe and efficient work.
Branch Manager
Finance Center Federal Credit Union
03.1994 - 02.2003
Maintained friendly and professional customer interactions.
Assessed employee performance and developed improvement plans.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Engaged employees in business processes with positive motivational techniques.
Gathered and reviewed customer feedback to improve operations.
Boosted branch sales by developing and deepening customer loyalty through incentive programs.
Recommended loan approvals and denials based on customer loan application reviews.
Developed prospects for new loans though weekly cold calling.
Store Manager
Original Cookie Company
05.1990 - 03.1994
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Assisted with hiring, training and mentoring new staff members.
Swing Shift Manager
McDonald's
08.1987 - 05.1990
Motivated staff to perform at peak efficiency and quality.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.