Dedicated professional with strong customer service skills, consistently achieving high satisfaction scores. Experienced in time management and safety compliance, ready to enhance team collaboration in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Uber Driver
Uber And Lyft
San Francisco
11.2017 - Current
Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
Achieved consistently high customer scores due to exceptional service.
Responded to customer inquiries in a timely manner via phone or text message.
Displayed excellent time management skills by arriving at pickup locations early or on time.
Continuously monitored traffic conditions in order to select optimal route for passenger destination.
Managed schedules effectively to ensure timely pickups and drop-offs for all passengers.
Navigated routes using GPS systems for efficient delivery of passengers.
Construction Supervisor
Handyman mom
Rowlett
09.2011 - Current
Inspected daily construction to determine project progress, contract compliance and safety.
Conducted daily site inspections to ensure safety regulations were being adhered to.
Monitored construction quality, ensuring adherence to project specifications and standards.
Monitored construction progress, communicated project updates and identified potential problems or delays.
Communicated with employees to demonstrate high standards and mitigate issues.
Facilitated clear communication among team members to enhance collaboration and project efficiency.
Supervised daily construction activities and ensured adherence to safety protocols.
Coordinated with subcontractors to facilitate project timelines and deliverables.
Managed supply inventory and ordered materials for ongoing projects.
Inspected work sites for compliance with building codes and quality standards.
Communicated project progress to clients and addressed any concerns promptly.
Developed work schedules to optimize labor resources across multiple projects.
Education
Some College (No Degree) - Business Administration
Remington College
Dallas
Skills
Customer service
Time management
Route optimization
GPS navigation
Vehicle inspection
Safety compliance
Certification
LTC- Licenses to carry
Timeline
Uber Driver
Uber And Lyft
11.2017 - Current
Construction Supervisor
Handyman mom
09.2011 - Current
Some College (No Degree) - Business Administration