Deborah Duarte
Falfurrias,TX
Summary
Well-qualified administrative professional with typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
Languages
32
32
years of professional experience
Work History
Clerk's Helper
Brooks County JP3
FALFURRIAS, TX
11.2022 - Current
- Processed sales transactions to prevent long customer wait times.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Supported office clerical functions using word processing and other software, email and office machines.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Filed correspondence and reports in accordance with corporate classification system.
- Communicated with customers and employees to answer questions or explain information.
- Processed accounts payable and accounts receivable updates to maintain current financial records.
- Maintained positive working relationship with fellow staff and management.
- Assisted organizational efforts by filing, entering data and answering phones.
- Handled incoming calls and directed callers to appropriate department or employee.
Substitute Teacher, K-12
Brooks I.S.D.
Falfurrias, TX
09.2021 - Current
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Provided notes and reports on school day activities to primary teacher.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Engaged students in discussions to promote interest and drive learning.
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
- Provided classroom instruction outlined in teacher's lesson plans.
- Managed high school classrooms during teacher absences.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Reported problem students to principal to maintain control of classroom.
Healthcare Provider
Health Care Unlimited Inc.
Falfurrias, TX
10.2014 - 12.2019
- Maintained clean and well-organized environment for client happiness and safety.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Assisted with client personal care needs to foster independence and well-being.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Planned optimal meals based on established nutritional plans.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Prepared meals and snacks to meet individual nutritional requirements.
Restaurant Manager
Whataburger 317
Falfurrias, TX
09.1994 - 03.2005
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Optimized profits by controlling food, beverage and labor costs.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Managed accounts payable, accounts receivable and payroll.
- Updated computer systems with new pricing and daily food specials.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
- Performed opening and closing procedures each day.
- Developed and deepened professional relationships with vendors, negotiated contracts and monitored performance.
Education
Bachelor of Science - Business Administration And Management
Colorado Technical University
Colorado Springs, CO06.2022
Associate of Science - Business Administration And Management
Colorado Technical University
Colorado Springs, CO06.2020
Paralegal Certification -
Ashworth College
Norcross, GA06.2018
High School Diploma -
James Madison High School
Norcross, GA06.2017
Skills
- Results-focused
- Compliance
- Video conferencing
- Individualized care
- Proficient in [Software]
- Technology savvy
- Analytical skills
- Smartboard technology
- Basic math
- Flexible schedule
- Troubleshooting
- Supervision & leadership
- Good work ethic
- Multitasking
- Decision-making
- Restaurant operations management
- Customer service best practices
- Organization and prioritization
- Menu development
- Full service restaurant background
- Supervisory skills
- Honed marketing skills
- Employee recruitment expertise
- Bilingual in English / Spanish
- Customer-oriented
- Labor and food cost control
- Brand standards promotion
- Adaptable
- Influencing and persuasive
- Stable work history
- Hiring and training
- Client safety and first aid
- Relationship building
- Client documentation
- Compassionate client care
- Computer skills
Languages
English
Professional
Spanish
Limited
Timeline
Clerk's Helper
Brooks County JP3
11.2022 - Current
Substitute Teacher, K-12
Brooks I.S.D.
09.2021 - Current
Healthcare Provider
Health Care Unlimited Inc.
10.2014 - 12.2019
Restaurant Manager
Whataburger 317
09.1994 - 03.2005
High School Diploma -
James Madison High School
Paralegal Certification -
Ashworth College
Associate of Science - Business Administration And Management
Colorado Technical University
Bachelor of Science - Business Administration And Management
Colorado Technical University