
Results-driven Project Manager with an extensive background managing end-to-end projects and continuous improvement solutions. A combined Certified Six Sigma Black Belt, Lean Practitioner, and Prosci Change Management expert that blends the Agile mindset with rigorous Continuous Improvement and Business Process Re-engineering. Proven track record utilizing Voice of Customer (VoC) analytics, the Kano Model, and user data to design seamless, high end user products. Highly skilled at cross-functional leadership, leveraging Jira, Smartsheet, and Visio to map complex workflows, execute sophisticated technology deployments, and facilitate impactful Kaizen events. Brings a unique technical edge with Statistical Analysis, Reliability Engineering and Predictive Maintenance strategies to guarantee high availability. Committed daily to driving efficiency and fostering innovation within projects.