Enthusiastic Individual with experience working as a liaison between consumers and corporations. Skilled communicator and listener with a knack for remedying conflict, and keen organizational skills which allow for effective delivery of outstanding service. Highly motivated, self-starting, and competent team player who can successfully inspire fellow colleagues.
Overview
6
6
years of professional experience
Work History
Office Associate
Linzer Products Corporation
07.2022 - Current
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to inquiries from callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Organized office events to boost morale and foster positive working relationships among colleagues.
Developed and maintained spreadsheets in Excel to track and chart information such as Incoming and Outgoing Imports.
Maintained accurate filing systems, reducing document retrieval times and enhancing overall organization.
Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within the office.
Ensured timely completion of projects by effectively prioritizing tasks and delegating responsibilities when necessary.
Crew Leader
Mother's Nutritional Center
01.2019 - 10.2021
Trained employees in time management and proper ways to complete job duties.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
Monitored team members to verify work quality and address concerns.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Childcare
Freelancer
02.2019 - 06.2021
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Maintained a clean and organized environment to ensure the well-being of children under care.
Played games, worked on puzzles, and read books to young children.
Prepared healthy, age-appropriate snacks and meals.
Reassured children when upset providing emotional support and stability.
Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Sales Associate
Cotton On Group
11.2018 - 02.2019
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Camp Counselor
New Direction For Youth
06.2018 - 08.2018
Worked with children of varying age, interest, skill, and developmental levels.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Led groups of children safely through variety of camp activities.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
Assisted with maintenance and upkeep of campgrounds to promote clean environment.
Assisted in preparing meals and snacks to provide nutritional needs to campers.
Education
Associate of Arts - Early Childhood Education
Santa Monica College
Santa Monica, CA
06.2025
High School Diploma -
Panorama High School
Panorama City, CA
06.2015
Skills
File Organization
Reception duties
Data Entry
Data entry expertise
Paperwork Processing
Bookkeeping
Positive Attitude
Time Management
Dedicated Team Player
Verbal Communication
Relationship Building
Organizing and Categorizing
Problem-Solving
Team Leadership
Child Supervision
Problem Resolution
Outstanding communication and interpersonal skills