Deborha Vital
North Lauderdale,FL
Summary
An experienced hospitality professional with years of experience in event planning, event management, customer service, sales, and organizational leadership. Strong leadership skills, adept at training and motivating teams to deliver high-quality service. Expertise in event coordination and budget management.
Overview
4
4
years of professional experience
Work History
Director of Catering and Sales
Galuppi's
10.2023 - Current
- Manage all aspects of day-to-day operations including scheduling, ordering supplies, overseeing staff, and resolving customer complaints
- Monitor budgets regularly to ensure that expenses are kept within allocated limits
- Research industry trends to stay abreast of new developments in the field of catering services
- Establish customer service standards to ensure the highest level of satisfaction for guests
- Maintain accurate records of inventory levels, sales figures, and financial transactions
- Assist customers with selecting appropriate menus based on their budget constraints
- Supervise team members in the preparation of food items for various functions according to established recipes
- Ensure compliance with health and safety regulations in the kitchen areas
- Conduct regular performance reviews with staff members to assess strengths and weaknesses
- Negotiate contracts with vendors for cost-effective purchases of food items and equipment
- Collaborate with other departments such as sales or marketing teams when necessary
- Analyze customer feedback surveys to identify opportunities for improvement in service quality
- Train new employees on relevant job duties such as food preparation techniques and customer service protocols
- Review employee time cards for accuracy before submitting them for approval
- Complete account reconciliations, deposits, and expense tracking
- Manage payroll for temporary, hourly, and salaried employees.
Catering Manager
Calvary Chapel Fort Lauderdale
09.2022 - 10.2023
- Manage and train staff, ensuring high-quality service standards
- Develop and implement strategies to increase revenue and occupancy rates
- Maintain strong relationships with vendors and suppliers
- Developed innovative ideas for themed parties or buffets based on client needs
- Resolved customer complaints promptly and professionally while maintaining good relations with clients
- Worked with chefs to prepare custom menus, special meals, and featured beverages.
Project Manager
Calvary Chapel Fort Lauderdale
09.2021 - 10.2022
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones
- Analyzed data from various sources such as surveys, interviews, and focus groups to inform decision-making related to projects
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages
- Drafted reports summarizing progress made on projects for review by the executive leadership team
- Maintained records of all documents related to each project including specifications, change orders, and invoices
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems
- Coordinated resources across multiple departments and teams as needed for the successful completion of projects
- Focused on project monitoring and management by developing forecasts and tracking expenses.
Engagement Coordinator
Volunteer Position - Calvary Chapel FTL
01.2021 - 09.2021
- Entered data into spreadsheets using Microsoft Excel or other similar programs
- Facilitated communication between different departments within the organization
- Created travel arrangements and distributed travel details to appropriate personnel
- Developed and maintained filing systems for confidential documents and records
- Composed letters, memos, reports, emails, presentations, and other written correspondence as required by management staff
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Business Owner/ Operator
J'Adore Events
- Planned and executed corporate events, including conferences and galas
- Coordinated with clients to understand their event requirements and preferences
- Managed event budgets and negotiated contracts with vendors
- Supervised event setup, ensuring smooth execution
- Developed and implemented business strategies to increase profitability and market share
- Created marketing plans and campaigns to promote products and services to potential customers
- Supervised staff, managed payroll, and ensured compliance with labor regulations
- Analyzed financial data, identified trends, and developed forecasts for future growth
- Negotiated contracts with vendors and suppliers to reduce operating costs.
Education
Master of Arts in Organizational Leadership -
Liberty University
Lynchburg, VA05.2025
Bachelor of Arts in Interdisciplinary Studies - undefined
Liberty University
Lynchburg, VA05.2021
Skills
- Strategic Event Planning
- Marketing initiatives
- Lead database management
- Calendar Management
- Customer Service
- Team Management
- Creative Problem-Solving
- Hospitality Management
- Travel Management
- Accounts Receivable
- Accounts Payable
- Strategic Marketing
- Accounts Reconciliation
- Budgeting
- Order Processing
- Appointment Scheduling
- Payroll Management
- Expense Reporting
- Proposal Writing
- Microsoft Outlook
- Google Suite
- Asana
- Trello
- Notion
Accomplishments
- Grew sales of catering services by 15% through strategic marketing and promotions.
- Established relationships with vendors to secure competitive prices on supplies needed for catering projects.
- Reviewed invoices from vendors after each event and approved payment when appropriate.
- Organized staff scheduling and trained new employees on food safety practices.
- Monitored budgets for catering services and implemented cost-saving measures when necessary.
- Prepared reports summarizing financial information such as costs incurred per event or total revenue generated from catering services.
References
- Johanna Blain, J'Adore Events, youactuallycan@gmail.com, 267-298-6640
- Brendy Garcia, Calvary Chapel FTL, brendyg@calvaryftl.org, 954-655-3583
- Kate Delmar, Galuppi's, galupikate@gmail.com, +1 (908) 433-7973
Details
North Lauderdale, FL, (609) 977-9464, debcvital@gmail.com
Languages
English
French
Timeline
Director of Catering and Sales
Galuppi's
10.2023 - Current
Catering Manager
Calvary Chapel Fort Lauderdale
09.2022 - 10.2023
Project Manager
Calvary Chapel Fort Lauderdale
09.2021 - 10.2022
Engagement Coordinator
Volunteer Position - Calvary Chapel FTL
01.2021 - 09.2021
Business Owner/ Operator
J'Adore Events
Bachelor of Arts in Interdisciplinary Studies - undefined
Liberty University
Master of Arts in Organizational Leadership -
Liberty University
Similar Profiles
William GerstmayrWilliam Gerstmayr
Banquet Chef at Galuppi'sBanquet Chef at Galuppi's
Isabela RodriguezIsabela Rodriguez
Server at Galuppi'sServer at Galuppi's
Britania EdwardsBritania Edwards
Server at BRGRSTOPServer at BRGRSTOP