Deboriah Bronson

Provide exceptional support to customers via phone, email, and in-person interactions. Resolve customer inquiries and complaints promptly and professionally. Maintain a positive attitude while handling challenging situations. Document customer interactions and feedback for continuous improvement. Collaborate with team members to enhance service delivery and efficiency. Stay informed about product knowledge to assist customers effectively.

• Administer medications according to prescribed schedules and protocols.
• Monitor patient health and report any changes to nursing staff.
• Maintain accurate medication records to ensure compliance with regulations.
• Educate residents on medication management and potential side effects.

• Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
• Assisted in training new team members on customer service protocols and systems.
• Implemented process improvements to enhance customer satisfaction and efficiency.
• Monitored customer feedback to identify trends and recommend service enhancements.