Deborrah Strugar
4371 Buckingham Drive Schenectady,NY
Summary
Hardworking, reliable and empathetic Patient Navigator with 14 years of experience. Adept at assisting patients in every part of the healthcare process and maintaining professional relationships with clients and families. Successful in patient communication and have a strong ability to create relationships that promote quality patient experiences. I am organized, proactive and punctual with team-oriented mentality.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant
South Colonie Central School District
Albany, New YOrk
05.2022 - 05.2024
- Responsible for daily attendance for an elementary school building with an enrollment of 500 students, while maintaining student confidentiality.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Provided administrative support to the building administrator, as well as the teaching staff.
- Managed the security of the building entrance and greeted visitors, providing general information about the building and upcoming events.
- Processed invoices for payment using accounting software applications.
- Kept office equipment such as printers, copiers, and fax machines functional, and supplies well-stocked to promote efficient operations.
Breast Patient Navigator
ImageCare
Latham, NY
06.2007 - 02.2022
- Worked collaboratively with physicians, staff and other health care professionals to develop, implement and evaluate integrated and comprehensive plans of care for patients.
- Provided knowledgeable and compassionate service in response to all types of patient questions and concerns.
- Maintained professional relationships with healthcare providers.
- Contacted patients to provide appointment reminders.
- Documented all patient information in appropriate systems to guarantee care coordination throughout patient care continuum.
- Identified patient needs and desires and communicated to healthcare professionals.
Administrative Assistant to the Nurse
South Colonie Central School District
Albany, NY
11 2000 - 1 2008
- Created and maintained accurate and confidential patient files according to regulatory mandates.
- Updated group medical records and technical library to support smooth office operations.
- Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Digitized medical records and organized files in SNAP.
- Addressed, documented and responded to incoming correspondences to address client queries.
Education
Bachelor of Arts - Liberal Arts And General Studies
Excelsior College
Albany, NY07.2017
Child Development
The Ohio State University
Columbus, OHSkills
- Community advocate
- Medical terminology
- Confidentiality
- Personable nature
- Proactive problem solving
- Multitasking
- Patient interviewing skills
Certification
- Certified Breast Patient Navigator Advocate, BPNC - 2019
Timeline
Administrative Assistant
South Colonie Central School District
05.2022 - 05.2024
Breast Patient Navigator
ImageCare
06.2007 - 02.2022
Administrative Assistant to the Nurse
South Colonie Central School District
11 2000 - 1 2008
Bachelor of Arts - Liberal Arts And General Studies
Excelsior College
Child Development
The Ohio State University
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