Debra Alexander
Atlanta,GA
Summary
Dynamic Flight Attendant with Delta Air Lines, recognized for exceptional customer service and strong teamwork. Proven ability to enhance passenger satisfaction through attention to detail and hospitality expertise. Committed to safety and reliability, consistently achieving high performance ratings while fostering a welcoming environment during flights.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Excellent customer service skilled for over 40 years.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Flight Attendant
Delta Air Lines, Inc
03.1985 - Current
- Assisted passengers with boarding and deplaning procedures to ensure smooth transitions.
- Delivered safety briefings and demonstrated equipment usage for passenger understanding.
- Maintained cleanliness and organization in the cabin to enhance passenger experience.
- Responded promptly to passenger inquiries, fostering a welcoming environment during flights.
- Adapted quickly to changing situations, providing support during unexpected delays or emergencies.
- Participated in training sessions to develop knowledge of company policies and emergency procedures.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
Education
Bachelor of Science - Education
Georgia State University
Atlanta, GASkills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Team collaboration
- Reliability and punctuality
- Hospitality service expertise
- Food and beverage service
- Time management
- Professional appearance
Certification
CPR
Flight Attendant leader trained
Languages
Greek
Native or Bilingual
Timeline
Flight Attendant
Delta Air Lines, Inc
03.1985 - Current
Bachelor of Science - Education
Georgia State University
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