- Offering time and support to shelters for the homeless, women, and animals
- Volunteering
- Backpacking and Hiking
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Web Development and Design
- Artificial Intelligence (AI) and Machine Learning
Debra A. Walker
Senior Project Manager
Woodstock,Georgia
Summary
Senior Project Manager with specialization in ADP Lyric and Vantage HCM implementations. Led cross-functional teams of over 50 members to deliver complex system migrations on time and within scope. Managed project lifecycles and implemented process improvements to enhance operational efficiency.
Overview
4
4
Certifications
21
21
years of professional experience
Work History
Project Manager / Lead Project Manager
Automatic Data Processing (ADP)
03.2017 - Current
- Oversaw end-to-end implementations of the ADP Lyric HCM platform.
- Led enterprise HCM migration projects for the Vantage Migration Team within National Accounts Services, transitioning clients from legacy PayForce platforms to ADP Vantage HCM.
- Directed all phases of project delivery including initiation, planning, execution, monitoring, controlling, and closure.
- Functioned as the primary client point of contact throughout the project lifecycle, facilitating alignment of expectations, scope, and deliverables.
- Developed and tracked comprehensive project plans, milestones, activities, dependencies, and timelines to ensure project alignment with client needs.
- Developed, maintained, and tracked detailed project plans, milestones, activities, dependencies, and timelines.
- Coordinated governance oversight with internal teams, business partners, and client stakeholders to achieve project milestones on schedule.
- Led project communications across executive sponsors, stakeholders, and cross-functional teams to maintain engagement and transparency.
- Identified and resolved project risks and issues proactively to safeguard project timelines and maintain client satisfaction.
PROJECT MANAGER / PMO PROCESS MANAGER
HCTEC PARTNERS (Contracted to Mission Health System)
07.2015 - 11.2016
- Manage Healthwise Patient Instructions implementation and integration with Cerner Millennium (EMR); Care Management Solution, and Knowledge Base & Video Library
- Interact and collaborate with medical personnel, such as service line leaders, physicians, pharmacists, nurses, etc., to ensure good working relationships and common vision and goals
- Document PMO governance processes
- Developed comprehensive PMO and PPM tool process documentation to streamline project management practices
- Identified communication challenges and implemented targeted strategies to enhance clarity and collaboration
- Create and publish written materials to increase PPM tool understanding and knowledge
- Develop Open Enrollment (Benefits) instructional and FAQ documents
WORK/STUDY FROM HOME
12.2014 - 07.2015
- Post internet ads for various companies' products (working from home)
- Invested in ongoing PM education and knowledge by taking an online Project Management course
- Continue knowledge enhancement by reading project management and IT-related books (SCRUM, Business Analysis, Software Development, etc.)
PROJECT MANAGER / SUPPORT CENTER MANAGER
JACKSON HEALTHCARE
11.2008 - 12.2014
- Lead project implementation for PIMSY, an EMR and practice management solution for mental and behavioral health for FaithBridge Psychological Services
- Manage projects with IT components (applicant tracking (ADP's Virtual Edge), video conferencing center, electronic medical records, help desk software, office moves, mobile device management, etc.)
- Evaluated, selected, implemented, and administered project management and portfolio management software (AtTask)
- Developed project management standards and templates
- Managed Support Center personnel to provide IT support for approximately 15 companies, both local and remote
- Served as single point of contact for Support Center, acting as escalation point for IT support issues and incidents
- Member of the Leadership Team within IT (Technology Group)
- Responsible for interviewing, hiring, and termination of employees, as applicable
- Created and managed department budget for Support Center
- Led Change Review Board for one year
IT PROJECT COORDINATOR / PROJECT MANAGER
MEDICAL COLLEGE OF GEORGIA
12.2005 - 11.2008
- Managed IT projects, primarily in the application development and strategic planning areas (Banner, PeopleSoft e-Apps, IT Strategic Planning, Financial Management System (UMS), etc.)
- Evaluated, selected and implemented project management/portfolio management software (vPMI, MS-Project Server)
- Collaborated with teams to develop Statement of Work/Scope Document for project clarity
- Developed processes and procedures for company-wide use
- Worked with teams to create Statement of Work/Scope Document
- Drafted, facilitated, reviewed, and finalized meeting minutes, action items, issues log, and risk mitigation
- Ensured accurate, up-to-date project status and updates for all project owners and stakeholders
- Facilitated team meetings, lessons learned, and critical success factors sessions to enhance project alignment
Education
B.S. - Organizational Management
Covenant College
Lookout Mtn., GASkills
Project Management
Program oversight
Portfolio Management
PMO Governance
HCM Implementations
EMR Implementations
Healthcare IT
Agile
Waterfall
Change Management
Risk Management
Stakeholder Management
Vendor Management
Certification
Project Management Professional (PMP) – 11/01
Interests
Timeline
Project Manager / Lead Project Manager
Automatic Data Processing (ADP)
03.2017 - Current
PROJECT MANAGER / PMO PROCESS MANAGER
HCTEC PARTNERS (Contracted to Mission Health System)
07.2015 - 11.2016
WORK/STUDY FROM HOME
12.2014 - 07.2015
PROJECT MANAGER / SUPPORT CENTER MANAGER
JACKSON HEALTHCARE
11.2008 - 12.2014
IT PROJECT COORDINATOR / PROJECT MANAGER
MEDICAL COLLEGE OF GEORGIA
12.2005 - 11.2008
B.S. - Organizational Management
Covenant College