Unlocks and opens the Medical Section office for the day; assists with the daily medical-calls for sworn employees who lay-up; maintains the electronic medical appointment schedule and/or appointment book and schedules medical appointments per the Medical Section's procedure; prepares charts for upcoming appointments; ensures paperwork is completed accurately and in its entirety by members; collects and timestamps paperwork turned in by members; ensures charts are prepared as per the current medical section procedure for order of being seen; files medical documents and pulls medical files as required by the Chief of Medical; maintains confidentiality of medical records in the section; processes injury on duty claims (IOD) by forwarding them to the City Council Finance Committee; answers the telephone; prepares simple reports on the Medical Section's activities; communicates effectively with Manpower; ensures adequate office supplies for the Medical Section; and performs any other tasks as assigned and all job duties of their respective career service title.
• Knowledge of basic clerical functions such as filing, answering the telephone and maintaining a medical appointment book and electronic schedule
. • Knowledge of current department schedules and furloughs for EMS and FSR and how they apply to medical appointments.
• Knowledge of the Department's policies, rules and procedures related to medical lay-up for sworn employees.
• Basic knowledge of HIPAA.
• Ability to answer the phone courteously.
• Ability to file and pull documents from medical files.
• Ability to ensure confidentiality of medical records.
• Excellent oral and written communication skills.
• Basic computer skills
• Knowledge and ability to use Adobe, Excel, Word.