- Volunteering for community initiatives to give back to local communities and make a positive impact
- Adventure Travel
- Road Trips
- Outdoor Recreation
- Volunteering
- Horseback Riding
- Gardening
- Playing Sports
- Camping
- Music
- Crafting and DIY Projects
- I have a passion for photography and editing photos
- Interior Design
- Photography
- Dance
- Growing herbs, vegetables, or fruits in home gardens
- Cooking
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- Learning new cooking techniques and expanding my culinary skills
- Volunteering at community kitchens and food-related charities
- I like trying new recipes and food trends
- I enjoy cooking for friends and family gatherings
- Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
- Bread Making
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Community Cleanup
- Fundraising Events
- Volunteer Work
Debra Bartholomew
Hubert
Summary
Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Overview
29
29
years of professional experience
Work History
Customer Service Cashier
Wawa #6107
07.2025 - 10.2025
- Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Assisted customers with product inquiries, providing knowledgeable recommendations to enhance satisfaction.
- Maintained cleanliness and organization of work area, adhering to safety and health standards consistently.
- Collaborated with team members to streamline service delivery during peak hours, improving overall efficiency.
- Handled customer complaints with professionalism, resolving issues promptly to maintain positive experiences.
- Operated point-of-sale system proficiently, managing multiple transactions simultaneously without errors.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Answered product questions using knowledge of sales and store promotions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Certified Fuel Station Associate
Walmart Supercenter
04.2024 - 01.2025
- Assisted in managing inventory levels to ensure product availability for customers.
- Maintained cleanliness and organization of sales floor to enhance shopping experience.
- Ensured fuel station compliance with State and Federal regulations. Assisted customers and answered questions, processed NC Lottery transactions.
- Maintained cleanliness across all areas during night shifts—including mopping, sweeping, equipment upkeep, and restocking.
- Kept public restroom clean and stocked, and promptly reported fuel spills with required details
- Engaged with customers to address inquiries and resolve issues effectively.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Assistant Scanning Coordinator
Piggly Wiggly Grocery Store
12.2023 - 04.2024
- Coordinated scanning of inventory to maintain accurate stock levels and support operational efficiency.
- Implemented procedures for scanning equipment usage, enhancing workflow consistency across departments.
- Trained team members on scanning protocols, improving accuracy in product identification and tracking.
- Monitored daily scanning operations, troubleshooting issues to ensure minimal disruptions in service.
- Collaborated with management to refine inventory control methods, contributing to improved stock accuracy and organization.
- Collaborated with team members to maintain an organized, clean, and well-stocked store environment for optimal shopping experiences.
- Ensured customer satisfaction with accurate pricing by regularly auditing shelf tags and updating prices as needed.
- Assisted customers with locating products or answering questions regarding pricing, contributing to a positive shopping experience.
Dairy & Frozen Food Stocker
Piggly Wiggly Grocery Store
08.2021 - 05.2022
- Stocked frozen food aisles to ensure product availability and freshness.
- Organized inventory for efficient retrieval and display of merchandise.
- Monitored freezer temperatures to maintain optimal storage conditions.
- Assisted customers with inquiries regarding frozen food selections.
- Collaborated with team members to streamline stocking procedures.
- Conducted regular audits of frozen inventory levels for accuracy.
- Implemented improvements in shelving layout to enhance customer access.
- Optimized store appearance by organizing frozen food displays in visually appealing arrangements.
- Contributed to sales growth through effective merchandising strategies that promoted high-demand items.
- Supported loss prevention efforts by maintaining vigilance against theft or mishandling of products within the frozen food section.
Certified Fuel Station Associate
Walmart Supercenter
05.2021 - 11.2021
- Supported team members with daily operations, fostering collaboration and efficiency.
- Utilized point-of-sale systems to process customer transactions accurately and swiftly.
- Contributed to visual merchandising efforts, promoting featured products and seasonal displays.
- Monitored stock levels and performed restocking tasks to optimize product placement.
- Ensured fuel station compliance with State and Federal regulations. Assisted customers and answered questions, processed NC Lottery transactions.
- Maintained cleanliness across all areas during night shifts—including mopping, sweeping, equipment upkeep, and restocking.
- Kept public restroom clean and stocked, and promptly reported fuel spills with required details sweeping and mopping floors on the Night Shift, cleaning and maintaining all equipment inside the Fuel Station, stocking items on an as needed basis.
- Reported all fuel spills to the appropriate individuals, regarding size of spill, who else was notified and completed tickets.
Assistant Manager
Dollar General
07.2019 - 07.2021
- Supervised daily store operations to ensure compliance with policies and procedures.
- Trained and mentored new employees on customer service standards and operational protocols.
- Implemented inventory management practices to improve stock accuracy and reduce shrinkage.
- Collaborated with management to develop promotional displays that increased product visibility.
- Resolved customer complaints effectively, enhancing overall customer satisfaction levels.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
IT Technician
Naval Medical Center Camp Lejeune
06.2000 - 08.2014
- Troubleshot hardware and software issues, ensuring minimal downtime for critical systems.
- Implemented IT support processes to enhance service response times and user satisfaction.
- Maintained and optimized network infrastructure, improving connectivity across departments.
- Provided technical training for staff on new technologies and best practices in IT security.
- Supported IT help desk for 1,600+ computers across Camp Lejeune Naval Hospital and clinics.
- Assembled, networked, and installed hardware/software; created and repaired data and CAT 5 patch cables.
- Maintained attention to detail over 35 years.
- I worked weekends on major upgrades and installations.
- Assisted with computer security and HIPAA compliance, enforcing policies, and reporting misuse.
- Diagnosed and resolved network issues, reset ports, and addressed system monitoring problems.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
Executive Secretary
Naval Medical Center Camp Lejeune
01.1997 - 06.2000
- Coordinated executive schedules, ensuring efficient time management and prioritization of key meetings.
- Managed correspondence, maintaining confidentiality while streamlining communication with stakeholders.
- Organized travel arrangements, optimizing itineraries for cost-effectiveness and convenience.
- Developed and maintained filing systems, enhancing document retrieval processes for increased efficiency.
- Comprehensive assistance provided to customers and staff, efficiently addressing inquiries and resolving complaints.
- Administered office operations and maintained computer systems within the Office of the Commanding Officer at Naval Hospital Camp Lejeune.
- Conducted document reviews, managed filing systems, and ensured strict adherence to Navy regulatory standards.
- Implemented security protocols for confidential communications and facilitated staff training on urgent messaging procedures.
- Supervised civilian payroll processing and accurately recorded meeting minutes.
- Managed incoming calls, coordinated supply orders, updated records, and performed routine bookkeeping tasks.
- Composed, proofread, and processed official correspondence with attention to detail and organizational protocol.
- Designed and maintained the Command’s internet page, coordinated newsletter photography, and published approved digital content.
- Maintained proficiency with Active Directory, Script Logic, and additional software; oversaw IT equipment usage and supported system upgrades.
Education
No Degree - Business Management
Richard Bland College of The College of William And Mary
Petersburg, VAHigh School Diploma -
Colonial Heights High School
Colonial Heights, VA06-1980
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Guest services
- Cash management
- Customer focus
- Payment processing
- POS system operation
- Refund handling
- Payment collection
- Merchandise restocking
- Up-selling techniques
- Retail merchandising
- Time management
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Phone etiquette
- Basic math
- Calm demeanor
- Problem-solving
- Reliable and responsible
- Honest and dependable
- Adaptable and flexible
- Cleaning and sanitizing
- Team collaboration
- Creative thinking
- Customer relations
Accomplishments
Achieved starting my own online home decor business since 2017.
Survived cancer of my head/neck area after undergoing radiation and chemotherapy, as well as surgery at UNC Chapel Hill to remove the mass that was attached to my jugular vein and carotid artery.
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Cashier
Wawa #6107
07.2025 - 10.2025
Certified Fuel Station Associate
Walmart Supercenter
04.2024 - 01.2025
Assistant Scanning Coordinator
Piggly Wiggly Grocery Store
12.2023 - 04.2024
Dairy & Frozen Food Stocker
Piggly Wiggly Grocery Store
08.2021 - 05.2022
Certified Fuel Station Associate
Walmart Supercenter
05.2021 - 11.2021
Assistant Manager
Dollar General
07.2019 - 07.2021
IT Technician
Naval Medical Center Camp Lejeune
06.2000 - 08.2014
Executive Secretary
Naval Medical Center Camp Lejeune
01.1997 - 06.2000
No Degree - Business Management
Richard Bland College of The College of William And Mary
High School Diploma -
Colonial Heights High School