Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
13
13
years of professional experience
Work History
Office Manager
Navajo Expedited LLC
09.2019 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Developed strong relationships with carriers and shippers, fostering trust and loyalty.
Negotiated competitive rates with carriers, resulting in cost savings for customers.
Tracked shipments and trucks out on deliveries.
Expanded the company''s network of reliable carriers, improving overall operational efficiency.
Served as a liaison between clients, carriers, and internal departments to ensure clear communication throughout the entire shipment lifecycle.
Team Lead
Small Wonders Child Development Center
03.2015 - 01.2018
Facilitate and nurture the development of each child’s self-esteem, trust, and growing autonomy
Respond quickly to children’s different and personal needs (verbal and non-verbal cues), temperament styles, abilities, and cultures
Document daily individual needs, strengths, interests, service plans, attendance, and meal counts for each child
Partner with parents to develop educational and family goals and update regularly
Participate in regularly scheduled case conferencing sessions, staff meetings, parent meetings, parent-caregiver conferences, in-service training, and other meetings as directed
Trained new team members by relaying information on company procedures and safety requirements.
Clinical Research Data Coordinator
Tampa General Hospital
10.2012 - 02.2015
Responsible for reviewing and abstracting clinical data from various sources and entering pertinent data into multiple electronic databases
Maintain a high level of self motivation and attention to detail with data abstraction and entry while maintaining accuracy and productivity standards
Create and maintain patient files electronically
Appointment scheduling
Lab drawls, meeting with patients to review any adverse events they may be experiencing and report back to RN, ARNP or PA with update
Responsible for keeping all CV’s and Licenses current
Submitting WIRB regulatory forms and data entry for Clinical drug trials
Maintain Regulatory Binders
Answer multiple phones lines, liaison for pharmaceutical representatives
Filing, ordering supplies and troubleshooting office machines
Experienced in MS Office, Excel and Outlook
Education
Diploma - Emergency Medical Technician
Florida Medical Training Institute
Tampa, FL
12-2009
Skills
Attention to detail
Multitasking efficiency
Office management
Adaptive learning capacity
Conflict resolution
Organizational skills
Performance monitoring
Collaborative teamwork
Clear oral/written communication
Documentation management
Timeline
Office Manager
Navajo Expedited LLC
09.2019 - Current
Logistics Specialist
Super Service LLC
01.2018 - 09.2019
Team Lead
Small Wonders Child Development Center
03.2015 - 01.2018
Clinical Research Data Coordinator
Tampa General Hospital
10.2012 - 02.2015
Diploma - Emergency Medical Technician
Florida Medical Training Institute
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