DEBRA BEARAM
Katy,TX
Summary
I am a detailed- oriented individual seeking to obtain a position in which I am given the opportunity to use my administrative and interpersonal skills for a rewarding and mutually beneficial experience. I am skilled in providing quality administrative support, with experience spanning multiple industries. Dedicated to leading highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship building skills with proficiency in Microsoft Office Suites.
Overview
13
13
years of professional experience
Work History
Administrative Coordinator
Baylor College Of Medicine
HOUSTON, TX
12.2015 - 05.2019
- Coordinate care for VIP patients/ Schedule patients for appointment using the EPIC system
- Supervise and direct activities of clerical/secretarial staff to assure the accurate and timely completion of responsibilities
- Provide follow up to patients' needs and inquiries
- Ensure all patient medical records and correspondence is uploaded to the EPIC system in a timely manner
- Using the EPIC system to update and track patient information and communications
- Help facilitate, coordinate and resolve any issues with patients while exhibiting and exercising exceptional telephone, verbal and written skills
- Displays exemplary critical thinking and interpersonal communication skills
- Addressed questions and managed communications with patients and insurance agents
- Effectively communicated with different departments, including insurance companies, through use of strong listening, open-ended questioning and appropriate response skills
Student Records/Registration
Lone Star College
Cypress, TX
04.2015 - 02.2016
- Part-time 12/15 1o 2/16)
- Reorganized the department filing system for a more efficient work-flow
- Collaborate with administrator, faculty, counselors and advisors to improve student services
- Assist students with registration for classes
Admitting Representative
Elite Surgical Affiliates
Richmond, TX
06.2012 - 03.2015
- Gathered and recorded patient data pertinent to admission procedures
- Verify eligibility and acquire insurance authorization
- Balanced out cash drawers; prepared daily deposit report
- Complete admission papers by obtaining and recording information and signatures
- Maintain patient charts in order to provide supplementary information to medical records
- Extensive communication with physician's office in order to coordinate services for patients
Corporate Office / Site Supervisor
T-Mobile
Houston, TX
05.2008 - 06.2012
- Managed a multiline telephone system, received and directed phone calls
- Supervised work flow of one- to three-person site, as well as trained various employees
- Developed training manual for the site for covering associates
- Greeted all visitors in a courteous manner and guided them to the appropriate departments
- Maintained all the supplies and scheduled their shipment and pick up
- Managed the interoffice mail boxes and sorted all mails and packages coming to the office
- Maintained a clean and professional looking reception, lobby and conference rooms
- Scheduled meetings and ensured that the conference rooms are available at that time
- Ordered and managed supplies for office of more than 200 staff
Central Scheduler/ Project Assistant
New York University Langone Medical Center
New York, NY
07.2006 - 03.2008
- Selected to be a part of the implementation team for the new Woman's Health Dept
- Assisted to schedule exams for patients and scan documents
- Managed and resolve all customer service requests
- Greeted customers pleasantly and in professional manner
- Monitored schedule to ensure department to ensure efficient work flow
- Maintained record of all reports and clinical data for appointment
- Managed communication with all departments to schedule medical appointments
- Maintained and updated patient information as appropriate
Education
Human Resources Certificate in business - undefined
Post University
Bachelor's - Business
Post University
Post University10.2018
Skills
- MS office
- Charts
- Clerical
- Interpersonal communication
- Critical thinking
- Customer service
- Filing
- Human Resources
- Insurance
- Meetings
- MS office
- Reception
- Secretarial
- Telephone
- Work-flow
- Written skills
Timeline
Administrative Coordinator
Baylor College Of Medicine
12.2015 - 05.2019
Student Records/Registration
Lone Star College
04.2015 - 02.2016
Admitting Representative
Elite Surgical Affiliates
06.2012 - 03.2015
Corporate Office / Site Supervisor
T-Mobile
05.2008 - 06.2012
Central Scheduler/ Project Assistant
New York University Langone Medical Center
07.2006 - 03.2008
Human Resources Certificate in business - undefined
Post University
Bachelor's - Business
Post University