Debra Biwer
New Berlin,Wisconsin
Summary
Effective Scheduling Coordinator/Manager promoting more than 25 years' experience supporting staffing requirements in busy Skilled nursing, Assisted Living and Home Care environments. Energetic individual with exceptional staff scheduling, project tracking and staffing issue resolution talents. A knowledgeable employee, results driven and considered a valuable asset to any company. Exceptional team leader focused on company and staff customer service. An analytical problem solver with solid skills in organizing work, and managing records.
Overview
30
30
years of professional experience
Work History
Staff Scheduling Manager
Sinceri Senior Living/Laureate Group Senior Living
1993.09 - 2023.10
- Received and screened staffing phone calls and emails.
- Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails.
- Conducted staffing meetings to update management and staff members on progress.
- Created weekly and monthly reports and presentations.
- Verified completion of weekly schedules through strategic staffing streamlining to maintain payroll at [Number]-100%.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Developed strong working relationships with management, executive team, and line staff through effective scheduling and communication skills.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Implemented time-blocking and schedule notifications to optimize time management.
- Devised online scheduling resource to provide employees with real-time access to schedules and time-off requests.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Negotiated and executed contracts on behalf of department.
- Completed bi-weekly payroll for 100+ employees.
Education
High School Diploma -
New Berlin High School
New Berlin, WISkills
Excellent customer service skills
Verbal and written communication skills
Problem Solving expertise
Basic Microsoft Programs
Timeline
Staff Scheduling Manager
Sinceri Senior Living/Laureate Group Senior Living
1993.09 - 2023.10
High School Diploma -
New Berlin High School
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