Debra Brewer
Merritt Island,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Resourceful professional in hospitality, known for high productivity and efficiency in task completion. Specialize in mixology, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring exceptional guest experiences. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
14
14
years of professional experience
Work History
Owner/Operator
Debz Cleanz & Thingz, LLC.
Cocoa, USA
01.2022 - Current
- I started this business in 2022, I specialize in commercial and residential cleaning also professional organizing, as well as vacation rentals!
- Managed inventory of cleaning products and supplies, promptly restocking when necessary to avoid shortages
- Demonstrated attention to detail by consistently achieving high cleanliness ratings during inspections
- Maintained a positive attitude even during challenging situations while providing excellent customer service
- Trained new employees on proper cleaning techniques/procedures as part of their onboarding process
- Implemented time-saving strategies to complete tasks more efficiently without compromising quality standards
- Managed and prioritized work orders or service requests based on urgency and importance
Bar Manager
southern room
Titusville, USA
01.2020 - 09.2022
- Organizing the schedules, Money Management, taking care of customers, and enforcing strict ID policy!
- Cleaning, opening and closing the bar!
- Managed inventory and ordering process, ensuring optimal stock levels and minimizing waste
- Maintained cleanliness and organization of the bar area, adhering to health and safety regulations at all times
- Utilized exceptional mixology skills to craft visually appealing cocktails that exceeded customer expectations
- Provided outstanding customer service by promptly greeting guests, taking accurate orders, and delivering drinks in a timely manner
- Effectively handled cash transactions using POS system while maintaining accuracy in balancing cash drawer at the end of each shift
- Resolved guest complaints or concerns promptly and professionally to ensure high levels of satisfaction were maintained
Server
Dogs R Us Grill
Titusville, USA
03.2016 - 10.2018
- Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
- Adhered to all food safety regulations to ensure the health and well-being of customers
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
- Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
Server
Dixie Crossroads Restaurant
Titusville, USA
06.2011 - 10.2013
- Demonstrated strong problem-solving skills by resolving issues related to food quality or service promptly and effectively
- Developed relationships with regular customers by providing personalized service based on their preferences
- Assisted in the training of new servers on restaurant policies, procedures, and customer service standards
- Efficiently managed time during busy periods by prioritizing tasks based on urgency while maintaining attention to detail
- Handled cash transactions accurately using POS system while providing friendly interactions with customers
- Maintained knowledge of current promotions, specials, and menu changes to effectively communicate with customers
Education
Some College (No Degree) - GED
Florida Eastern State University
Titusville, FLSkills
- Mixology Skills
- Professional Cleaning Services
- Point Of Sale Expertise
- Responsible Cash Oversight
- Hospitality Sector Background
- Effective Upselling Techniques
- Customer Service Expertise
- Effective Time Management
- High volume dining
- Cleanliness standards
- Food sales and promotion
- Responsible beverage service
- Team collaboration
- Menu memorization
- Safe food handling
- Task prioritization
- Guest engagement
References
References available upon request.
Timeline
Owner/Operator
Debz Cleanz & Thingz, LLC.
01.2022 - Current
Bar Manager
southern room
01.2020 - 09.2022
Server
Dogs R Us Grill
03.2016 - 10.2018
Server
Dixie Crossroads Restaurant
06.2011 - 10.2013
Some College (No Degree) - GED
Florida Eastern State University
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