Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debra Brower-Fussell

Leicester,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

40
40
years of professional experience

Work History

SAP Business Analyst, SAP Consulting

Arvato Systems North America, Inc.
10.2024 - Current
  • Work closely with Senior Consultant to assist with migration from existing SAP system into a newer version of SAP for client.
  • Perform testing after migration to ensure SAP modules consisted of all needed data for optimal business operations so it works properly.
  • Assist Senior Consultant with troubleshooting problems encountered by clients with the migrated system.
  • Developed comprehensive documentation for end-users, facilitating easier understanding of complex processes within the SAP environment.
  • Enhanced user adoption of the SAP system through effective training and support, leading to increased productivity.
  • Facilitated smooth system upgrades while minimizing downtime, ensuring minimal disruption to business activities during critical transitions.
  • Collaborated closely with IT teams for seamless integration between legacy systems and new SAP implementations, reducing data migration issues significantly.

Consultant

D&D Marketing, LLC
10.2022 - 10.2024
  • Support client with ordering, shipping, receiving and assignment of inventory coming into and going out of warehouse through data entry, scanning, recording daily inventory sales and agent check in of inventory.
  • Maintain updated inventory accounting for client.
  • Communicate with client's sales group to troubleshoot issues they might have in the field.
  • Assist client with onboarding process of the sales group.
  • Ordering and shipping supplies for agents in the field.

Assistant General Manager

Burger King
03.2019 - 10.2022
  • Direct, control & coordinate subordinates to deliver quality product to our guests in the most efficient & friendly way possible.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Resolved problems promptly to elevate customer approval.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Process closeout of registers, make timely deposits and perform end of day paperwork and computer procedures.
  • Interview, hire and train team members with policies and procedures set in place by thecooperate offic
  • Complete timely performance reviews for team members.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.

Community Service Assistant Coordinator

Irene Wortham Center
09.2015 - 04.2019
  • Working directly with consumers with physical and mental disabilities in various community service programs within the company.
  • Supervision of staff within the Community Service Program to ensure that the services for our consumers within the AFL, Community Networking, Community Living Supports, Supported Employment and Respite services were being provided with the requirements of the program.
  • Review reports from staff to assure documentation of all services provided were being uploaded in a timely manner.
  • Have constructive meetings to provide additional training with staff needing guidance with their procedures and how to better serve the consumer.

Consultant

Someday Sales, Inc.
11.2011 - 09.2015
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Supported clients with business analysis, documentation and data modeling.
  • Collected, arranged and input information into database system.
  • Generated reports detailing findings and recommendations.
  • Processed orders, cancellations and payments as they come into the office.

Owner/Administrator

Loving Way Retreats, Inc.
01.2011 - 10.2011
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Maintained up-to-date administrative records to monitor operational conditions.

Administrator

Adult Care Management, Inc.
08.2003 - 12.2010
  • Managed day-to-day business operations of a 99 bed Adult Care Facility.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Maintained up-to-date administrative records to monitor operational conditions.

Consultant/Administrator - Business Operations

Haven Centers, Inc.
03.1998 - 04.2004
  • Assisted owners in locating and developing local Assisted Living Facilities in the area.
  • Developed policies and procedures based on the NC State rules and regulations for both Adult Care Homes and Family Care Homes.
  • Assisted with opening and operating several local facilities for the company.
  • Performed administrative duties such as payroll, accounting, inventory, maintained staff records, maintained resident charts, etc.

Director/Consultant/Administrator - Business Operations

The Marjorie McCune Memorial Center
11.1998 - 08.2003
  • Managed day-to-day business operations of a 64 bed Adult Care Facility.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Maintained up-to-date administrative records to monitor operational conditions.

Director/Consultant/Administrator - Business Operations

Alternative Living Service
11.1997 - 03.1998
  • Took this position in the final stages of construction of the facility with the task of getting the facility into operation and at 25% occupancy.
  • Developed policies and procedures based on the NC State rules and regulations for an Adult Care Facility
  • Assisted with opening and operating the facility for the company until it reached an acceptable capacity to turn over to a new Administrator.
  • Performed administrative duties such as payroll, accounting, inventory, maintained staff records, maintained resident charts, etc.
  • Managed day-to-day business operations of a 60 bed Adult Care Facility until a permanent Administrator was trained to take over.

Administrator

Baytree Haven
02.1995 - 05.1997
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Maintained up-to-date administrative records to monitor operational conditions.

Data Entry Specialist/Purchasing Agent

Computer Plus Staffing Solutions
01.1994 - 02.1995
  • Work with the team completing a computer conversion to the HBOC Program for St. Anthony's Hospital.
  • Once the conversion was complete I stayed on to troubleshoot with a team to train staff with the operation of the new program.
  • The department most effected by the conversion was the purchasing department so I stayed on as a purchasing agent for the hospital to continue with troubleshooting.

Administrator

Have Retirement Centers, Inc
08.1985 - 12.1993
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Maintained up-to-date administrative records to monitor operational conditions.

Education

Bachelor of Arts - Business Administration

St. Andrews Presbyterian College
Laurinburg, NC

Skills

  • Executive Support
  • Project Management
  • Customer Relationship Management
  • Focus on Quality
  • Information Security
  • Communication Verbal and Written
  • Teamwork
  • Work Planning and Prioritization
  • Work Product Development
  • SAP/MS Office/QuickBooks
  • Attention to Detail
  • Respect, Honesty and Integrity

Timeline

SAP Business Analyst, SAP Consulting

Arvato Systems North America, Inc.
10.2024 - Current

Consultant

D&D Marketing, LLC
10.2022 - 10.2024

Assistant General Manager

Burger King
03.2019 - 10.2022

Community Service Assistant Coordinator

Irene Wortham Center
09.2015 - 04.2019

Consultant

Someday Sales, Inc.
11.2011 - 09.2015

Owner/Administrator

Loving Way Retreats, Inc.
01.2011 - 10.2011

Administrator

Adult Care Management, Inc.
08.2003 - 12.2010

Director/Consultant/Administrator - Business Operations

The Marjorie McCune Memorial Center
11.1998 - 08.2003

Consultant/Administrator - Business Operations

Haven Centers, Inc.
03.1998 - 04.2004

Director/Consultant/Administrator - Business Operations

Alternative Living Service
11.1997 - 03.1998

Administrator

Baytree Haven
02.1995 - 05.1997

Data Entry Specialist/Purchasing Agent

Computer Plus Staffing Solutions
01.1994 - 02.1995

Administrator

Have Retirement Centers, Inc
08.1985 - 12.1993

Bachelor of Arts - Business Administration

St. Andrews Presbyterian College
Debra Brower-Fussell