Caring Clinical Liaison with over 20 years of experience serving as a vital link between patients and physicians. Understanding and accommodating with excellent communication and interpersonal skills. Talented at communicating patient needs to healthcare providers and ensuring those needs are met through periodic evaluations and inspections.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Clinical Liaison
Marquis Health Consults/ Promedica/ Manorcare
11.2006 - Current
Managing referrals from 5 hospitals within the St. Luke's healthcare network
review referrals for acceptance into skilled nursing facilities to ensure they are transitioning to the appropriate level of care
Facilitated seamless transitions of care for patients entering rehabilitation services, resulting in reduced anxiety and improved healing environment.
Reduced hospital readmission rates by closely monitoring patients'' progress and ensuring appropriate follow-up care upon discharge.
Collaborated with case managers, doctors and home health agencies to ensure a continuum of patient centered care.
Educated patients, families and case managers on insurance guidelines and best practices to ensure pt is transitioned to the appropriate level of care.
collaborative meetings with hospital clinicians to discuss our facilities clinical capabilities to facilitate shorter hospital lengths of stay resulting in cost effective health management.
Working with insurance companies for authorizations for pts to transition to next level of care.
developed sales and marketing strategies for our product to advertise in the hospitals and the community
Working jointly with facility administrators to develop preferred provider lists for downstream providers to help reduce readmission risks post discharge
collaborated with St. Luke's hospital administration to include 1 of our facilities in their preferred provider network successfully.
Member of the Quality assurance team for all facilities in the region to promote safe and cost effective healthcare.
Discharge education with patients to promote effective chronic disease management and ensure a successful transition to home.
Preceptor for new nurses providing education and proficiency testing
promoting and expanding direct admit program to admit appropriate patients directly from home or the ED thereby eliminating unnecessary hospitalizations for more cost effective healthcare
patient physical assessments and care planning
infection control coordinator...monitoring infection prevention practices and Working with DOH on infection outbreaks, Act 52 infection trend reporting and developing plans of correction as needed.
Clinical Nurse Supervisor
HCR ManorCare
05.1997 - 01.2005
Contributed to interdisciplinary team meetings discussing individualized case management plans, leading to more effective patient treatment strategies.
Developed educational opportunities for nursing staff promoting effective pain management
Collaborated with MDs regarding patient care strategies and effective in house treatments to reduce re-hospitalization risks
Medication and treatment administration
Scheduled educational sessions with vendors to utilize more cost effective treatment modalities for patients and skilled nursing facilities.