Debra Chesser

Work History

Clinix Healthcare

11.2016 - Current

Reduced production errors and waste by monitoring processes and enforcing strict adherence to established protocols.
Spearheaded the development of an integrated quality management platform, centralizing all key metrics and driving data-driven decision-making processes across the organization.
Enhanced overall product quality by implementing strategic process improvements and streamlining company-wide workflows.
Coordinated cross-functional teams to develop, implement, and maintain a comprehensive quality management system for the organization.
Quality audits
Criteria development for Clinix Criteria and utilization of Interqual and MCG criteria.
Boosted customer satisfaction rates by identifying areas of concern and addressing them with targeted quality improvement initiatives.
Managed time efficiently in order to complete all tasks within deadlines.

Mount Carmel Health System Inc.

11.2012 - 10.2016

Direct, supervise and evaluate work activities of casual float pool for employees
Establish works schedules and assignments for float pool according to census, acuity/critical holes and specialty areas
Conduct recruitment, hiring, and training personnel
Maintain and hard wire communication between hospital and personnel
Participate in multidisciplinary meetings to improve safety, processes and impact patient satisfaction scores
Assist in development and implementation of policies
Assist in data retrieval and prepare activity reports of staff utilization and quality indicators results

Mount Carmel West Hospital

07.2009 - 11.2012

Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Regularly evaluated employee performance and provided feedback.
Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
Establish works schedules and assignments for staff according to surgical volumes
Seamless communication between colleagues in surgical areas, physicians and inpatient hospital units
Conducts electronic health record documentation and quality reviews
Participates in Customer Service Recovery and Service Excellence

Mount Carmel Health System Inc.

08.2005 - 07.2009

Assist in development of data reports and submit data to National STS and ACC Registry
Documentation review of defined key data elements in cardiac and cardiac surgery patient population
Develop and implementation of protocols improve patient outcome and impact a positive financial return to organization.
Presentation of data and process improvement at conferences
Maintain communication between governing boards, medical staff, and department heads by attending interdepartmental meetings to share data on PI initiatives
Provide educational opportunities to colleagues on in patient units

Mount Carmel West Hospital

07.1990 - 12.2008

Provide direct quality care to patient assessing, planning, coordination,monitoring, recording and evaluating conditions of assigned patients 35 bed unit
Over see PI projects and chart review for step down and icu unit
Administered medications via oral, IV, and intramuscular injections.
Titration of IV drips including pressors and cardiac drip and monitored responses.
Vent weaning and chest tube and aline insertion
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Fulfilled role of charge RN of the 35 bed unit including evaluating, staffing needs, assignments,and seamless coordination of care of patient population