Professional with experience in customer service and retail environments. Adept at handling transactions, managing inventory, and ensuring customer satisfaction. Strong focus on teamwork and flexibility to adapt to changing needs. Reliable, efficient, and skilled in communication and problem-solving.
Overview
9
9
years of professional experience
Work History
Front End Clerk
Safeway
Mukilteo, WA
03.2022 - Current
Kept front end areas clean and organized for professional appeal to customers.
Managed customer concerns and responded to questions concerning product or service for 50-75 customers per day
Accepted payments, returned change and issued receipts.
Maintained current understanding of promotional ads and seasonal offerings.
Exceeded customer expectations with friendly greetings, attentive problem-solving skills, and prompt service.
Proactively addressed potential security concerns by monitoring activity within the store''s entrance area.
Maintained cleanliness and organization of the front end area, ensuring a welcoming environment for shoppers.
Assisted customers with inquiries, resolving issues promptly and professionally.
Paralegal Intern
Snohomish County Legal Svcs
Everett, WA
01.2016 - 08.2016
Participated in legal clinics or pro bono initiatives, providing valuable support to underserved communities and contributing towards the firm''s social responsibility.
Conferred with clients and other involved parties to gather and track case information.
Assisted lawyers with materials preparation for internal and external training events.
Enhanced legal research efficiency by utilizing advanced search techniques and legal databases.
Adhered to privacy laws to avert possible information breaches and protect client data.
Showcased attention to detail when proofreading legal documents for grammar errors as well as ensuring citation formats comply with Bluebook standards.
Answered 30-40 client calls per day to respond to inquiries, using open-ended questioning skills to attain applicable information.