Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Debra Coble

Debra Coble

Lonoke,AR

Summary

I love people without them we wouldn't be here doing what we need to Dependable [Job Title] accustomed to multitasking across field teams to improve mobile coordination activities. Remains calm under pressure to deliver clear instructions for timely action. Minimizes conflicts and confusion by maintaining excellent rapport with people of diverse personality types.

Overview

10
10
years of professional experience

Work History

Operations Dispatcher

Abc Block And Brick
Little Rock, AR
07.2019 - 12.2019
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Received new orders, prepared documentation and assigned personnel.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Responded to over [Number] daily caller requests with information about assistance and timeframes.
  • Accomplished multiple tasks within established timeframes.
  • Directed dispatching, routing and tracking of [Number] fleet vehicles.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Closely monitored dispatch board to triage and prioritize over [Number] daily calls.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.

Manager /Supervisor

BHT Investments
Searcy , Arkansas
05.2010 - 06.2019
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee
  • manager for over 10 years
  • mknowledge and customer demands.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Approved regular payroll submissions for employees.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Recorded inventory sales into organization's weekly income report.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Verified accuracy of daily cashier batches by checking receipts, checks and cash.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Issued receipts and processed refunds, credits or exchanges.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

No Degree -

Cabot High School
Cabot, AR

Skills

  • Teambuilding
  • Decision-Making
  • Flexible and Adaptable
  • Multitasking Abilities
  • Excellent Communication
  • Planning and Coordination
  • Cash Register Operation
  • Customer Relations
  • Sweeping and Mopping
  • Work Task Prioritization
  • Stocking and Replenishing
  • Employee Coaching and Motivation
  • Staff Management
  • Managing Terminations
  • Managing Laborers
  • Managing Operations and Efficiency
  • Scheduling and Coordinating
  • Managing Employee Relations
  • Project Management
  • Managing Cash Register
  • Administration and Reporting
  • Shrinkage Prevention
  • Product Management and Branding
  • Job Assignments
  • Timelines and Milestones
  • Typing and 10-Key Entry
  • Wages and Deduction Calculation
  • Logical and Reasonable
  • Tax Law Compliance
  • Invoice Reconciliation
  • Finance and Accounting Operations
  • Verifying coverage

Languages

Spanish
Limited Working

Timeline

Operations Dispatcher

Abc Block And Brick
07.2019 - 12.2019

Manager /Supervisor

BHT Investments
05.2010 - 06.2019

No Degree -

Cabot High School

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Debra Coble