Overview
Work History
Education
writing, singing,Drawing comic books reading
Traveling and meeting new people, Drawing,Singing,Comedy attending events shows and exhibitions Play
Timeline
GeneralManager

Debra Conner

Communication
Boston,MA

Overview

39
39
years of professional experience

Work History

Manager/Moderator Films Session Trainer

Boston International Film Festival
09.2017 - Current
  • My role was to welcome the audience to the film festival also briefing on how the film festival was formed
  • Assessed training program effectiveness on regular basis and improved upon deficient areas.
  • Provide basic information about the films
  • Present film makers directors actors writers producers
  • Conduct Q&A in a timely fashion
  • Support trainee during their sessions
  • Managed recruitment, training and development for highly effective

Call Center Supervisor Trainer

Integral Resources
07.2018 - 11.2020
  • Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
  • Oversaw employee performance to foster accurate prioritization and achievement of sales and productivity goals.
  • Increased efficiency and productivity through effective staff training regarding customer service protocols and call resolution techniques.
  • Supervised in providing excellent customer service to callers requiring assistance.
  • Trained Employee on material of our clients and new acquisitions
  • Supporting experienced employees to improve their performance.
  • Conduct training sessions
  • identifying skill gaps
  • Insured that co workers stayed motivated

Funeral Home Receptionist

Floyd A Williams Funeral Home INC.
01.2017 - 12.2017
  • Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel and insured their comfort.
  • Administrative duties
  • Carried flowers to hearses or limousines for transportation to churches and places of interment
  • Maintain the area
  • Answer telephones in a professional matter
  • Booked officiants, soloist music and venues
  • Arranged floral tributes and lights around caskets in visitation rooms and chapels
  • Make sure the funeral home is family ready at any giving time

Dental Assistant/Dental Office Receptionist

El -Shaddai Dental Associate
07.2015 - 12.2016
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Front Dental Receptionist check in
  • file fax email appointment reminder
  • payments collected
  • Received in coming and out going calls

Marketing Account Manager

Adonai Spring Water
10.2014 - 12.2016
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Built and strengthened strategic relationships with vendors, advertising agencies and leading partners.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
  • Generated cold calls for new acquisitions
  • Market that this was a woman owned buisness


Radio Host/Engineering Lead

W.M.B.R. FM 1090 Radio MIT
04.1999 - 12.2015
  • Found, researched, fact-checked and wrote scripts for relevant topics in local news.
  • Answered booth call line and took song suggestions or comments from listeners.
  • Announced ads, song switches and breaking news segments for radio broadcasts.
  • A variety show that show case old school ,new Gospel funk and jazz guest interviews and a whole lot more
  • Take readings from the Burke system
  • Hosted On the move with Miss.Debbie Penny Conner show listeners, winning outstanding ratings and loya

Radio Voice Over Script and Monolog

W.I.L.D Radio 1090 AM
02.1984 - 07.1986

I was one of the voice over talents for scripts and monologue Elroy in the morning radio show radio show

Candid Call with such notable as Kandi Eastman

Pebbles, Coach William Mays,and Elroy RC Smith


I also did voice impersonation of Male and female

voice work

Education

Associate of Arts - Comunication

Roxbury Community College
Boston, MA

Dental Assisting

Everest Institute - Brighton
Brighton, MA
10.2014

Radiology Dental Certification - Radiology Dental

Boston University
Boston, MA
10.2014

No Degree - Commuication

Northeastern College
Brighton, MA
01.1994

High School Diploma -

Jeremiah E Burke High School
Dorchester, MA
06.1975

writing, singing,Drawing comic books reading

I love drawing cartoon 

Traveling and meeting new people, Drawing,Singing,Comedy attending events shows and exhibitions Play

I enjoy traveling and meeting new people across the globe My travel has so far been in Jamaica,Costa Rica,Atlanta Chicago Hawaii

Punta cana Mexico Dominican Republic Cayenne Islands Los Angeles Washington Canada Arkansas Memphis New york Florida North Carolina

Atlanta Georgia Seattle washington just to name a few my bucket list is Dubai i feel traveling is a way to take you out of your comfort zone and

it shows you a difference out look on life and a growth of learning about other countries its amazing sharing culture ideas and creativity

i have been singing since i came out of the womb its a gift i have a passion i had the opportunity to meet such notable as President Bill Clinton Rev Jesse Jackson Linda Hopkins Patty Labelle Rep Joe Kennedy Brian McKnight from taking my singing skills and training my children was the worlds youngest Gospel singers The Conner Family i have done comedy for a while at private venue and functions Comedy is importance to me because its a way of expression I personally prefer clean comedy its acceptable in any room .Attending events for me is a must it broaden my

horizons to what going on in the world also I love exhibitions because its a opportunity to bring people cultures sharing upon each other

I love going to plays being a strong supporter of the arts of it it also a learning perspective on stage how people think and perceive i find it very

interesting .





Timeline

Call Center Supervisor Trainer

Integral Resources
07.2018 - 11.2020

Manager/Moderator Films Session Trainer

Boston International Film Festival
09.2017 - Current

Funeral Home Receptionist

Floyd A Williams Funeral Home INC.
01.2017 - 12.2017

Dental Assistant/Dental Office Receptionist

El -Shaddai Dental Associate
07.2015 - 12.2016

Marketing Account Manager

Adonai Spring Water
10.2014 - 12.2016

Radio Host/Engineering Lead

W.M.B.R. FM 1090 Radio MIT
04.1999 - 12.2015

Radio Voice Over Script and Monolog

W.I.L.D Radio 1090 AM
02.1984 - 07.1986

Associate of Arts - Comunication

Roxbury Community College

Dental Assisting

Everest Institute - Brighton

Radiology Dental Certification - Radiology Dental

Boston University

No Degree - Commuication

Northeastern College

High School Diploma -

Jeremiah E Burke High School
Debra ConnerCommunication