Debra Crivaro
Summary
Effectively and efficiently execute the leadership skills to work independently as well as a team player to ensure the overall success of a company. Highly motivated, goal oriented, hardworking, along with a great attention to to detail.
Overview
20
20
years of professional experience
Work History
Director of Operations
North American Minerals Corporation
10.2023 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Established strong partnerships with customers, vendors, and suppliers, to improve collaboration and ensure alignment with business requirements.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Direct report to the President and Vice President of the corporation.
Office Manager / Event and Convention Planner
North American Minerals Corporation
10.2021 - 10.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling all bank accounts, accounts receivable, accounts payable, and inventory.
- Coordinated all office events, travel, and meetings.
- Served as a liaison between upper management and staff members.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Owner
Early Childhood Care
08.2010 - 06.2021
- Provided very positive, fun, and structured environment for families.
- Supported young children through development of life skills.
- Cared for children with special needs, and other medical conditions
- Maintained home environment that compiled with state regulations.
- Provided care for 6 children at a time with ages ranging from 6 months to 3-4 years of age.
Owner
Mr Rooter Plumbing
05.2005 - 08.2010
- Payroll, Accounts Payable, Accounts Receivable, 1099's, taxes filings monthly, quarterly, and yearly.
- Human Resources - hiring, firing, employment paperwork including employee benefits.
- Dispatch, answering phone calls, scheduling, handling complaints, calling customers on jobs that were completed for feedback to ensure customer received the best customer service
- Quickbooks experience
Education
High School Diploma -
East High School
Des Moines, IA05.1987
Skills
- Attention to detail
- Excellent Communication Skills
- Hardworking
- Dependable
- Driven
- Leadership skills
- Goal Oriented
- Team Player
Timeline
Director of Operations
North American Minerals Corporation
10.2023 - Current
Office Manager / Event and Convention Planner
North American Minerals Corporation
10.2021 - 10.2023
Owner
Early Childhood Care
08.2010 - 06.2021
Owner
Mr Rooter Plumbing
05.2005 - 08.2010
High School Diploma -
East High School
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