Debra Croker
Zephyr,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
30
30
years of professional experience
Work History
Front Office Manager
Hendrick Medical Center
10.2012 - Current
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Coached employees through day-to-day work and complex problems.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- I help the office staff register patients, help in scheduling them,help answer phones.
- Work in multiple systems.
- I step in and help who ever needs help.
- Professional side billing,
Electrician Helper
Croker Electric
03.2008 - Current
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
- Help order stock.
EMT-Intermediate
Winkler County
08.1994 - 07.2007
- Enhanced patient care by providing timely and efficient emergency medical assistance in various situations.
- Acted as a liaison between EMS personnel and emergency department staff, improving overall patient care coordination efforts.
- Maintained professionalism under pressure, providing calm guidance and direction to patients in need of immediate medical assistance.
- Managed inventory of medical supplies onboard ambulance units, ensuring adequate stock levels for effective emergency response.
- Ambulance billing.
Education
No Degree - Phlebotomy
Odessa College
Odessa, TX03.2009
No Degree - Emergency Medical Technology
Winkler County Memorial Hospital
Kermit, TX10.1993
High School Diploma -
Andrews High School
Andrews, TX05.1982
Skills
- Effective Multitasking
- Workflow Optimization
- Customer Service
- Customer Relations
- Scheduling and calendar management
- Oral and writing communication
- Decision-making capabilities
- Schedule Management
- Employee Supervision
- Complaint Handling
- Listening Skills
- Teamwork and Collaboration
- Computer Skills
- Good Judgment
- Work Planning and Prioritization
Timeline
Front Office Manager
Hendrick Medical Center
10.2012 - Current
Electrician Helper
Croker Electric
03.2008 - Current
EMT-Intermediate
Winkler County
08.1994 - 07.2007
No Degree - Phlebotomy
Odessa College
No Degree - Emergency Medical Technology
Winkler County Memorial Hospital
High School Diploma -
Andrews High School
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