Sales/ Customer service
Open To Work
Debra Day
CVS Pharmacy
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Sales/cashier Customer Service RepresentativeReservation Sales AgentSales Agent
Work Type
Full TimePart Time
Location Preference
Remote
Summary
Reliable customer service professional with proven cash handling accuracy and teamwork skills. Committed to enhancing customer satisfaction through effective complaint resolution and empathetic support.
Work History
Sales/cashier
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and gift card transactions accurately.
- Collaborated with team members to ensure excellent customer service.
- Resolved customer complaints promptly to enhance satisfaction levels.
Customer Service Representative
- Provided exceptional customer support through various communication channels, ensuring satisfaction and retention.
- Resolved customer inquiries efficiently by utilizing company knowledge base and CRM systems.
- Collaborated with team members to enhance service delivery and streamline processes for improved response times.
- Assisted in training new representatives on customer service protocols and software applications.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Reservation Sales Agent
- Processed customer reservations using proprietary booking systems to ensure accuracy and efficiency.
- Assisted clients in selecting travel packages by providing detailed information on destinations and services.
- Managed incoming calls and emails, addressing inquiries and resolving issues promptly to enhance customer satisfaction.
- Collaborated with team members to streamline reservation workflows and improve response times for client requests.
- Maintained up-to-date knowledge of promotions, policies, and travel regulations to provide accurate information to customers.
- Developed strong relationships with clients, leading to increased repeat bookings through exceptional service delivery.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Boosted customer satisfaction by efficiently managing reservation inquiries and accurately booking travel arrangements.
- Demonstrated adaptability in learning new technologies, quickly mastering reservation software updates as needed for continued success in the role.
Sales Agent
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and gift card transactions accurately.
- Collaborated with team members to ensure excellent customer service.
- Resolved customer complaints promptly to enhance satisfaction levels.
Education
High School Diploma
Skills
Patience and empathy
Reliability and punctuality
Store cleaning
Customer engagement
Goal-oriented mindset
Cash handling accuracy
Data entry proficiency
Customer acquisition
Payment collection
Building rapport
Upselling strategies
Point of sale systems
Teamwork and collaboration
Customer service
Timeline
Sales/cashier
CVS Pharmacy
Read More
Customer Service Representative
Teleperformance
Read More
Reservation Sales Agent
Fun Jet Vacations
Read More
Sales Agent
Real Estate
Read More
College of Eastern Utah
High School Diploma
Read More