Debra Devereaux
Shreveport,LA
Summary
Dynamic and compassionate Direct Support Professional with a proven track record at Arc Caddo Bossier, excelling in patient care and safety compliance. Skilled in vital signs monitoring and effective communication, I foster strong relationships with clients, ensuring their well-being and satisfaction while maintaining meticulous documentation and recordkeeping.
Overview
18
18
years of professional experience
1
1
Certification
Work History
DSP
Arc Caddo Bossier
06.2024 - Current
- Assisted in implementing safety protocols to ensure compliance with industry standards.
- Supported daily operations by organizing materials and maintaining workspace cleanliness.
- Learned to operate equipment safely and efficiently under supervision.
- Collaborated with team members to streamline workflow processes for improved efficiency.
- Engaged in training sessions to enhance skills related to operational tasks and safety practices.
- Documented daily activities and maintained accurate records of completed tasks.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Maintained entire family's schedule and organized events.
DSP
A Good Home Care Services LLC
08.2022 - 04.2024
- Assisted customers with product inquiries and order placements to enhance overall shopping experience.
- Resolved customer complaints efficiently, ensuring satisfaction and loyalty through effective communication.
- Maintained knowledge of store promotions and inventory to provide accurate information to customers.
- Collaborated with team members to streamline processes, improving service delivery times in-store.
Security Officer
Horseshoe Casino
03.2015 - 09.2020
- Assisted in implementing safety protocols to ensure compliance with industry standards.
- Supported daily operations by organizing materials and maintaining workspace cleanliness.
- Learned to operate equipment safely and efficiently under supervision.
- Collaborated with team members to streamline workflow processes for improved efficiency.
- Engaged in training sessions to enhance skills related to operational tasks and safety practices.
- Documented daily activities and maintained accurate records of completed tasks.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Maintained entire family's schedule and organized events.
Photo Specialist
Walmart
07.2007 - 08.2014
- Developed expertise in photo editing software to enhance image quality and meet customer expectations.
- Provided technical support for customers regarding photo services and equipment usage.
- Assisted in maintaining inventory levels of photo supplies, ensuring availability for customer needs.
- Collaborated with team members to streamline photo processing workflows for improved efficiency.
- Trained new staff on operating photo kiosks and managing customer transactions effectively.
- Implemented quality control measures to ensure consistency in printed photos and products.
- Led initiatives to optimize the layout of the photo department, enhancing customer accessibility and experience.
- Analyzed customer feedback to identify trends, driving improvements in service offerings and product selection.
- Performed opening and closing procedures to keep operations running smoothly.
- Updated tags, displays and signage for special promotions.
- Managed escalated customer orders to meet aggressive deadlines and special orders.
- Accepted and completed in-person and online orders for photographs and photo merchandise.
- Provided high level of assistance to customers regarding special photo projects.
- Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
- Adjusted, modified and networked photos using digital and computer manipulative applications.
- Handled negative and photo processing, typically exceeding Number prints per week.
- Implemented time-saving methods, which enabled photo lab to run more efficiently.
- Experimented with different lighting effects to deliver unique images.
- Determined and adjusted subject position, props, and lighting equipment while selecting camera angles to optimize final product.
- Developed a reputation for exceptional customer service, resulting in repeat business and positive reviews.
- Spearheaded promotional campaigns designed specifically targeting local photographers which led to increased foot traffic within the store premises.
- Increased order accuracy by implementing a comprehensive system for tracking incoming requests and managing deadlines efficiently.
- Stayed up-to-date on industry trends and developments, allowing for informed recommendations of new products or services to customers.
- Implemented quality control measures for printed products, enhancing overall customer experience.
- Resolved customer complaints promptly, fostering trust and maintaining client relationships.
- Assisted clients with selecting appropriate print options based on their specific needs, leading to higher sales figures.
- Ensured proper equipment maintenance for optimal performance and minimized downtime due to technical issues.
- Enhanced customer satisfaction by providing personalized photo editing and printing services.
- Provided expert guidance on photographic techniques during consultations with customers seeking advice on their projects.
- Operated photo department cash register to scan items and process checks and credit card transactions.
- Assessed customer needs and examined order contents to identify processing requirements and timelines.
- Maintained chemical levels and solution integrity for automatic processors and hand development systems.
- Utilized Softwareto perform photo editing, retouching and restoration.
- Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches and washes.
- Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
- Performed daily maintenance and cleaning of photographic processing equipment, promoting continued functionality.
- Assisted with operation of photographic processing machines and equipment to produce images and prints.
- Set up and calibrated photographic processing equipment for optimal performance.
- Followed lean manufacturing techniques to improve photographic processing efficiency.
- Adhered to procedures regarding proper storage and disposal of photographic chemicals and solutions.
Education
No Degree - Mass Communications
Southern University
Shreveport, LAHigh School Diploma - College Prep Courses
Benton High School
Benton, La05.1983
Skills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Problem-solving abilities
- Attention to detail
- Time management
- Multitasking
- Multitasking Abilities
- Reliability
- Vital signs monitoring
- Excellent communication
- Critical thinking
- Clear communication
- Attentive to people
- CPR certification
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Dressing assistance
- Adaptability and flexibility
- Decision-making
- Patient confidentiality
- Supportive personality
- Safety compliance
- Relationship building
- Meal planning and preparation
- Cooking meals
- Personal hygiene assistance
- Housekeeping
- Household cleaning
- Caring companionship
- Bedside manner
- Personal care worker
- Emotional support
- Documentation and recordkeeping
- Meal preparation
- Client satisfaction
- Housekeeping duties
- Team building
- Task prioritization
- Personal care aide
- Self motivation
- Infection control
- CPR/AED
- Interpersonal skills
- First aid training
- Light cleaning
- Conflict resolution
- Care planning
- Goal setting
- Problem identification
- Professionalism
- First aid certification
- Light housekeeping
- Client transportation
- Crisis intervention
- Schedule management
- Record keeping
- Time management abilities
- Adaptability
- Written communication
- Communication assistance
- Personal care homemaker
- Injury prevention
- Condition monitoring
- Errands
- Staff collaboration
- Emergency response
- Cultural sensitivity
- Professional demeanor
- Problem-solving aptitude
Certification
CPR, First Aid
Timeline
DSP
Arc Caddo Bossier
06.2024 - Current
DSP
A Good Home Care Services LLC
08.2022 - 04.2024
Security Officer
Horseshoe Casino
03.2015 - 09.2020
Photo Specialist
Walmart
07.2007 - 08.2014
No Degree - Mass Communications
Southern University
High School Diploma - College Prep Courses
Benton High School