Debra DuLong-Leigh
Moody,ME
Summary
A highly organized and detail-oriented C-level Executive Assistant with 15 years of extensive experience, reporting directly to the President, managing complex calendars, coordinating high-profile meetings, and providing seamless administrative support to senior executives, consistently exceeding expectations by anticipating needs and proactively driving operational efficiency in fast-paced environments while maintaining strict confidentiality
Overview
27
27
years of professional experience
Work History
C-Level Executive Assistant/Operations Manager
RMC Research Corporation
09.1998 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
- Assisted executive management with special projects as needed to support overall business objectives.
- Coordinated events and meetings, resulting in seamless execution and positive attendee experiences.
- Streamlined office processes by implementing efficient organizational systems and procedures.
- Created new employee handbook, IT policies and disaster recovery procedures.
- Ensured timely completion of projects by creating detailed schedules and monitoring progress throughout each phase.
- Improved communication between departments for better collaboration and problem solving.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Non-Profit Volunteer
Outdoors Again
01.2018 - Current
- Improved overall satisfaction among volunteers by addressing concerns promptly and implementing supportive measures when necessary.
- Recruited a diverse range of volunteers, resulting in increased program capacity and expanded service offerings.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
Education
Bachelor of Science - Business Administration
UNH, Peter T Paul College of Business & Economics
Durham05.2018
Minor - Minor in Hospitality Management
UNH, Peter T Paul College of Business & Economics
Durham, NH05.2018
Skills
- Manage sensitive matters with a high level of confidentiality and discretion especially decisions directly impacting the global operations of the company
- Sustain a daily calendar of meetings and events
- Prepare Word, Excel, PowerPoint presentations, agendas, reports, special projects and other documents in support of objectives for the organization
- Arrange travel and accommodations for executives Prepare expense reports
- Screen incoming telephone calls; take and deliver accurate messages; respond to requests by gathering and providing information and referring non-routine calls to the appropriate staff
- Excellent communication and time management skills; proven ability to meet deadlines
- Ability to function well in a high-paced environment; performs additional duties as assigned by executives
- Draft and prepare correspondence for internal announcements, board meetings, and organizations that the executive is involved with
- Manage the Executive's contacts
- Assist in preparing and managing presentations and decks
- Responsive to emails/texts/phone calls, with contact outside normal business hours
- Use discretion, confidentiality, and good judgment to handle C-Level matters
- Represent the company and the Executive in a positive light through great follow-through skills and sound judgment
- Conserve the Executive's time by reading, researching, collecting and analyzing information as needed, in advance
- Interpersonal skills
- Operations management
Timeline
Non-Profit Volunteer
Outdoors Again
01.2018 - Current
C-Level Executive Assistant/Operations Manager
RMC Research Corporation
09.1998 - Current
Bachelor of Science - Business Administration
UNH, Peter T Paul College of Business & Economics
Minor - Minor in Hospitality Management
UNH, Peter T Paul College of Business & Economics
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