Debra Ebersole
Landisville,PA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Retail Associate
CommunityAid
Lancaster, PA
07.2022 - Current
- Maintained store appearance by stocking shelves, organizing merchandise displays
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a professional manner.
Cashier
Stauffer's of Kissel Hill
Mount Joy , PA
08.2021 - 06.2022
- Followed company security procedures for handling large sums of money.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
- Performed other duties as assigned by management.
Housekeeper
Kitchen Kettle Village
Intercourse , PA
03.2021 - 07.2021
- Responded to requests from guests regarding housekeeping needs.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Disinfected telephones, light switches and other frequently touched objects.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Ensured that all health standards were met during cleaning operations.
- Scrubbed kitchen appliances, countertops and fixtures.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
Retail Associate
Target
Litiz, PA
12.2020 - 03.2021
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a professional manner.
- Adhered to safety policies while handling hazardous materials or chemicals.
Housekeeper
Legend of Litiz: Assisted Living
Litiz, PA
09.2019 - 11.2020
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Responded to requests from guests regarding housekeeping needs.
- Observed proper use of chemicals when cleaning various surfaces.
- Emptied trash receptacles throughout the property.
- Delivered requested items such as extra pillows or blankets to guest rooms.
Education
Bachelor of Science - English Education
Millersville University of Pennsylvania
Millersville, PA05-1981
Graduate Credits: 24 - Teaching And Curriculum
Penn State University
Harrisburg, PASkills
- Excellent customer service
- Sanitation Standards
- Guest service
- Efficient time management
- Adaptive Learning
- Staff Training and Development
References
References available upon request.
Timeline
Retail Associate
CommunityAid
07.2022 - Current
Cashier
Stauffer's of Kissel Hill
08.2021 - 06.2022
Housekeeper
Kitchen Kettle Village
03.2021 - 07.2021
Retail Associate
Target
12.2020 - 03.2021
Housekeeper
Legend of Litiz: Assisted Living
09.2019 - 11.2020
Bachelor of Science - English Education
Millersville University of Pennsylvania
Graduate Credits: 24 - Teaching And Curriculum
Penn State University
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