Debra Egbert
Ogden,UT
Summary
Detail-oriented and knowledgeable Medical Staff Assistant seeking Management position at reputable healthcare facility that can utilize years of medical staff experience to promote high quality patient care.
Overview
8
8
years of professional experience
Work History
Medical Staff Assistant
Davis Hospital And Medical Center
Layton , UT
2018.10 - Current
- Receive and evaluate applications to look for missing and inaccurate information.
- Communicate effectively with members of healthcare team in adherence to our strict HIPPA and confidentiality policies.
- Conducted primary source verifications such as background checks, education/training, licensing and certifications.
- Maintain accurate provider files, records and credentialing documents to ensure survey readiness at all times. This also includes maintaining all online provider rosters, phone lists, privilege forms and ER call schedules.
- Assist with annual DNV accreditation survey. Also involved with state audits and all other hospital accreditation surveys, including trauma, stroke and chest pain.
- Work closely with providers and our on-boarding process as well as monthly CME ground rounds.
- Improved office efficiency by effectively streamlining annual medical staff dues, OPPE's and medical staff account reconciliations.
- Work closely with Quality Department and Physician Leadership in conflict resolution. ie. collegial interventions and FPPE's.
- Attend peer review meetings and in collaboration with Quality Department, collect, analyze and report information to ensure compliance and acceptable outcomes . This process allows us to identify and address trends of non-compliant behavior.
- Proficient in Medical Staff bylaws and policies. Member of hospitals policy and procedure committee.
Problem Resolution Specialist
ARUP Laboratories
Salt Lake City , UT
2015.10 - 2018.10
- Responsible for reviewing and auditing in-transit, in-remote and collection pending reports daily. Following through on any outstanding specimen issues.
- Worked in collaboration with management and other technical departments on revision of Missing Specimen Resolution Process - CORP-PRCS-5116. Assisted with launch of new electronic missing specimen search application tool. Actively involved in revising procedure documents both corporate and department specific.
- Provided resolution for any lost, missing or mislabeled specimens then completed documentation in data-bank and took correct specimen to technical section for testing.
- Worked as liaison with technical sections for specimen problem resolutions.
SR Processing Trainer
ARUP Laboratories
Salt Lake City , UT
2013.09 - 2015.10
- Assisted processors by researching, tracking and trending errors then mentored to help them improve their process.
- Help create and develop training tools, such as manuals, competencies, and monthly trainings.
- Responsible for training new hires.
- Worked as liaison between processors and management as well as communicating with SR Leads to assist processors with trouble areas to help increase productivity in Specimen Processing.
Education
High School Diploma -
Weber High School
Ogden, UT06.1992
Skills
- Multi-tasking and Organization skills
- Professional appearance and communication
- Positive attitude
- Critical thinking and Problem solving
- Team Player and Interpersonal skills
- Ability to work independently
- Customer service and Active listening
- Leadership and Management skills
- Time management skills
- Works well under pressure
- Notary
Goals
A personal goal of mine to attend the NAMSS annual conferences as this is the conference that Medical Staff Professionals gain and maintain the knowledge necessary to navigate this ever changing field. By attending NAMSS I will be able to gain the knowledge to sit for the CPCS certification which I plan on doing within the next two years. I am excited to lead a medical staff team and its providers with the support of the administration, CMO and physician leaders.
Timeline
Medical Staff Assistant
Davis Hospital And Medical Center
2018.10 - Current
Problem Resolution Specialist
ARUP Laboratories
2015.10 - 2018.10
SR Processing Trainer
ARUP Laboratories
2013.09 - 2015.10
High School Diploma -
Weber High School