Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debra Fink

Montgomery,MI

Summary

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service. Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

17
17
years of professional experience

Work History

Cashier

Market House Grille
Hillsdale, Michigan
06.2023 - Current
  • Issued receipts, refunds, credits or change due to customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Followed company security procedures for handling large sums of money.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Discounted purchases by scanning and redeeming coupons.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Answered customer questions and provided store information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Welcomed customers, offering assistance to help find store items.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Greeted customers promptly and responded to questions.
  • Scanned items and checked pricing on cash register for accuracy.
  • Checked personal identifications during alcohol and tobacco sales.
  • Offered customers carry-out service at completion of transaction.
  • Built and maintained productive relationships with employees.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

School Bus Driver

Fremont Community School
Fremont, Indiana
04.2018 - 08.2022
  • Developed positive relationships with students through friendly interactions.
  • Demonstrated knowledge of first aid techniques in order to provide basic medical care if necessary.
  • Reported student behavior incidents promptly to the appropriate personnel.
  • Complied with district policies and procedures concerning student discipline.
  • Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
  • Managed time efficiently so that routes are completed within allotted timespan.
  • Transported students to school in a timely manner while keeping assigned route schedule.
  • Assisted with loading and unloading of passengers as needed.
  • Followed all safety protocols when transporting students with special needs or disabilities.
  • Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
  • Performed pre-trip inspections of the bus according to established procedures.
  • Monitored student behavior on the bus and enforced rules consistently.
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Used navigation equipment and two-way radio while remaining focused on safety.
  • Learned and followed school transportation procedures.
  • Provided safe and reliable school bus transportation service on fixed routes.
  • Followed schedules and routes to maintain timely arrivals and departures.
  • Performed routine bus maintenance and cleaning for ideal condition.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Reported delays, accidents or other traffic and transportation situations to supervisor.
  • Tallied student count, mileage and fuel usage reports, forwarding to immediate supervisor for documentation purposes.
  • Regulated heating, lighting and ventilation systems for passenger comfort.
  • Reported bus malfunctions or repairs needed.
  • Reported inappropriate and disruptive student behaviors to school administration.
  • Drove gasoline, diesel or electrically powered multi-passenger vehicles to transport students.
  • Cleaned and sanitized bus interiors to lessen germ spread.

Quality Control Inspector

Dexter Axle
Fremont, Indiana
06.2007 - 12.2017
  • Reviewed customer complaints and identified potential sources of quality issues.
  • Maintained records of all nonconforming products and completed corrective actions as required.
  • Participated in internal and external audits to ensure compliance with applicable regulations.
  • Monitored production processes to ensure quality standards were met and documented results of inspections.
  • Adhered strictly to Good Manufacturing Practices guidelines at all times.
  • Evaluated suppliers' performance against established criteria for quality assurance purposes.
  • Inspected products for defects and conformance to customer specifications using precision measuring instruments.
  • Tested finished goods prior to shipment according to established protocols.
  • Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Wrote detailed reports outlining performance, quality and defect rates.
  • Used specialized tools to take precise measurements of various aspects of samples.
  • Inspected and repaired products to meet project expectations.
  • Adhered to safety protocols to minimize equipment damage and avoid injuries.
  • Documented nonconformities and recommended techniques for prompt resolution.
  • Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
  • Cleaned and calibrated dial indicators, fixed gauges, or height gauges prior to tests.
  • Calibrated products to match design and operational specifications.
  • Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
  • Repaired malfunctions, reassembled items, and performed final tests.

Education

High School Diploma -

Reading High School
Reading, MI
05-1973

Skills

  • Customer Assistance
  • Product Recommendations
  • Cash Register Operation
  • Payment Collection
  • Returns processing
  • Drawer balancing
  • Cash Handling
  • Payment Processing
  • Order Packaging
  • Scanner operations
  • ID Verification
  • Cleaning and sanitizing
  • Order Verification
  • Written and verbal communication
  • Currency counting
  • Liquor regulations and compliance
  • Credit and cash transactions

Timeline

Cashier

Market House Grille
06.2023 - Current

School Bus Driver

Fremont Community School
04.2018 - 08.2022

Quality Control Inspector

Dexter Axle
06.2007 - 12.2017

High School Diploma -

Reading High School

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Debra Fink