Summary
Overview
Work History
Education
Skills
Community Service
Awards Recognition
Timeline
Generic

Debra Flowers

Gahanna,OH

Summary

Dynamic leader with extensive experience at The Home Depot, excelling in provider contract negotiation and regulatory compliance. Proven track record in enhancing operational efficiency and client retention while managing multimillion-dollar budgets. Skilled in stakeholder engagement and risk mitigation, driving successful outcomes in complex environments. Passionate about delivering exceptional results and fostering team success.

Overview

29
29
years of professional experience

Work History

Independent Consultant – Workers’ Compensation & Contract Strategy

Independent Consultant
Ohio
01.2010 - Current
  • Negotiate complex service contracts with healthcare providers and vendors, achieving favorable financial outcomes and ensuring regulatory compliance.
  • Advise clients on contract interpretation, dispute resolution, and claims strategy in healthcare and insurance settings.
  • Lead cost-containment initiatives through risk analysis, reserve planning, and contract optimization.
  • Collaborate with cross-functional teams on program implementation, claims operations, and safety standards.
  • Administer FMLA policies and internal performance protocols for healthcare clients.

Chief Executive Officer & Legal Counsel

Self-Insured Management Company
Ohio
12.1996 - 11.2009
  • Directed all strategic, operational, and legal functions of a regional healthcare consulting firm.
  • Negotiated provider and vendor contracts, including physician groups, ancillary networks, and TPAs.
  • Designed and implemented regulatory compliance programs and value-based care strategies.
  • Managed multimillion-dollar budgets, staffing, and performance oversight for a 30-person team.
  • Maintained a four-year track record of grievance-free operations and high client retention.

Leadership Roles

The Home Depot
Columbus, OH
01.2012 - Current
  • Lead overnight operations managing freight flow, on-shelf availability, and inventory accuracy while supervising a 25+ person team; partnered with senior leaders to align performance goals with safety and profitability metrics.
  • Oversee compliance and risk management, enforcing OSHA standards and company policies, correcting unsafe conditions in real time, and ensuring completion of safety training and hazard mitigation protocols.
  • Drive operational efficiency and customer satisfaction by resolving escalated issues, executing store-wide improvement initiatives, and contributing to strategic planning in partnership with store leadership.
  • Coordinate vendor deliveries and store-wide logistics, ensuring timely product availability, validating service performance, and resolving discrepancies related to freight, unloading, or inventory placement in collaboration with external partners.
  • Recognized for leadership and excellence, earning three District Pro Champion Awards and the Excellence in Customer Service Award for outstanding performance in customer engagement, team leadership, and contractor account management.

Property Manager / Contract Administrator

RKF Properties LLC
Ohio
01.2001 - Current
  • Negotiate and manage lease agreements and vendor contracts for residential and commercial properties, ensuring favorable terms and legal compliance.
  • Oversee budgeting, expense forecasting, and contract performance to support cost-effective property operations.
  • Conduct property inspections, manage vendor procurement, and coordinate capital improvement projects.
  • Ensure compliance with local housing codes, zoning laws, and regulatory requirements across all managed units.

Education

Juris Doctor (J.D.) -

Ohio Northern University
Ada, OH

Bachelor of Arts - General Studies

Ohio Dominican University
Columbus

Skills

  • Provider & Ancillary Contract Negotiation
  • Value-Based Care Models & Implementation
  • Legal & Regulatory Compliance (State & Federal)
  • Financial & Competitive Data Analysis
  • Executive Leadership & Legal Strategy
  • Stakeholder Engagement & Relationship Management
  • Risk Mitigation & OSHA Compliance
  • Contract Dispute Resolution & Vendor Oversight

Community Service

  • Board Member, Tough Enough to Wear Pink Horse Show – Organize cancer fundraising events through equestrian competitions.
  • Relay for Life Volunteer – Coordinate and participate in fundraising walks and cancer awareness campaigns.

Awards Recognition

  • 3× District Pro Champion, The Home Depot
  • Excellence in Customer Service Award
  • Led team with 4 consecutive grievance-free years

Timeline

Leadership Roles

The Home Depot
01.2012 - Current

Independent Consultant – Workers’ Compensation & Contract Strategy

Independent Consultant
01.2010 - Current

Property Manager / Contract Administrator

RKF Properties LLC
01.2001 - Current

Chief Executive Officer & Legal Counsel

Self-Insured Management Company
12.1996 - 11.2009

Juris Doctor (J.D.) -

Ohio Northern University

Bachelor of Arts - General Studies

Ohio Dominican University

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